TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

June 10, 2022

This was quick and easy to install. AA was helpful, polite and did everything I asked quickly and efficiently. Would highly recommend. Looking forward to receiving some great reviews myself now.

Natural Soy Candle Shop
United Kingdom
10 months using the app
TYDAL replied June 10, 2022

We are so glad that you are happy with our services. Thank you so much for giving us 5-star feedback and recommending us to the Shopify community! 🍻 Cheers, Kevin

December 6, 2022

Rivo is amazing app and their customer service is awesome. Jel helped me with everything I needed and more! Thank you so much for an awesome app and awesome help!

Texas Southern Design
United States
10 months using the app
TYDAL replied December 6, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 8, 2023

My experience was great the customer service was great it was fast precise and got right to the problem and more helpful inquiries.

Rhapsode.org
United States
10 months using the app
TYDAL replied May 9, 2023

Thank you so much for sharing your experience with us! Happy to hear our support team was helpful in resolving your issue. It's our pleasure to deliver top-notch service to our customers and we're so glad we could help! - Lea, Rivo Support Manager

October 28, 2022

Bra app och användarvänlig. Supporten svarar blixtsnabbt via chatten, är mycket duktiga och trevliga.

The Girly Stuff
Sweden
10 months using the app
TYDAL replied October 31, 2022

Grymt bra! Tack så mycket för den positiva feedbacken och 5-stjärniga recensionen! Skål, Kevin

January 9, 2023

Great app, love that 2/3 of this companies apps are free. Really helping my new business look professional.

Cabin 6 Productions
United States
10 months using the app
TYDAL replied January 9, 2023

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

March 22, 2023

App muito bom, e o atendimento é perfeito, adorei falar com a Abbei. Recomendo, muito útil para sua loja.

Lebeju Kids
Brazil
10 months using the app
TYDAL replied March 23, 2023

Muito obrigado pela sua recomendação! Agradecemos sua confiança em nosso aplicativo e serviços.
Muito apreciado, Kevin

September 21, 2022

Alex was swift to help me with the setup of the app. It's working great so far, and nothing to fault.

Postal Parties
Australia
10 months using the app
TYDAL replied September 21, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

January 16, 2023

Paul is the best. Very friendly and funny a pleasure to work with. The best customer service I've ever had.

Monnaveli
United States
10 months using the app
TYDAL replied January 16, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

March 9, 2023

Excellent help provided by Arianne, removed the Powered by Rivo brand on my widget for free! Thank you!

NICOlori di Sirbu Nicoleta
Italy
10 months using the app
TYDAL replied March 9, 2023

We couldn't be happier to hear that you're happy with our service. Thank you for taking the time to share your positive feedback with us. We're committed to continuing to improve and provide the best possible experience for our users.
Best wishes, Kevin

September 27, 2023

support responded fast and very easy to install.

Donosera
Belgium
10 months using the app
TYDAL replied September 29, 2023

We're thrilled that our support team was quick to help and the setup process was a breeze for you. We appreciate your feedback!
- Lea & Rivo Team