TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

February 22, 2023

Vey helpful customer service (Jen was lovely and very helpful) and even gave me some helpful suggestions on how to better my website. Would definitely recommend!

Sweet Miracles
United Kingdom
10 months using the app
TYDAL replied February 22, 2023

We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know.
Best regards, Kevin

March 14, 2023

Amazing customer service! I would suggest this app to any beginner shopify business owner!

Activate the Light
United States
10 months using the app
TYDAL replied March 14, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us.
Cheers, Kevin

August 7, 2023

This plug-in is great, the after-sales staff is very patient to answer every question I have, and will help me solve every problem, I will always use this plug-in

Growly
China
10 months using the app
TYDAL replied August 10, 2023

We're thrilled you love our app! Our team is always here to assist and make sure you're satisfied. 🙌 Thank you for your kind words and continued support! We truly appreciate it!
- Lea & Rivo Team

March 31, 2023

Jel was absolutely amazing. Quick, attentive, and went above and beyond to assist me and even suggested solutions I hadn't considered.

Chuzmii Sunglass Co
United States
10 months using the app
TYDAL replied April 2, 2023

We always aim to provide excellent customer service, and it's feedback like yours that helps us know we're on the right track. We're glad that we were able to meet and exceed your expectations.
All the best, Kevin

January 31, 2023

Arianne was such great help! She was so gentle and caring and attended to my needs so swiftly! Thank you!

Lion Spirit Healing
United States
10 months using the app
TYDAL replied January 31, 2023

Awesome! Thank you so much for the positive feedback and 5-stars! 🌟 Cheers, Kevin

January 24, 2023

only tried the app for a small amount of time but the customer service from paul is nothing lower then excellent.

dilityhome
United Kingdom
10 months using the app
TYDAL replied January 24, 2023

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

November 9, 2022

I enjoyed Abbie's help and brief guidance to get me pointed in the right direction in building my online store. She showed me small suggestions to improve my users' site experiences. Thanks again Abbie for your help!

b2c2farms
United States
10 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

May 28, 2023

I recently came across an exceptional app that has completely revolutionize my store. Rivo is an absolute game-changer for store owners, and I wholeheartedly recommend it to anyone seeking efficient cy in an app.

Daintymade Creations
Jamaica
10 months using the app
TYDAL replied May 29, 2023

Thank you so much for your amazing review! We take pride in delivering efficient solutions to store owners like you and appreciate your recommendation. Let us know if there's anything else we can help with! - Lea, Rivo Support Manager

November 24, 2022

I've been using Rivo Product Reviews App for a while now. Love it, easy to use, they always are so willing to help, great communication as well. My customers love have expressed how easy it is to use and they're pleased I have it.

Lil' Czech Treasures
United States
10 months using the app
TYDAL replied November 24, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

Edited June 6, 2023

I had the pleasure of chatting with Mica who assisted me with verifying my store to remove a branding widget and even gave a tip on a detail to add to my store. Quick and efficient love it !!! Thanks Mica

Pretty Dope Hair
United States
9 months using the app
TYDAL replied June 7, 2023

Thank you so much for taking the time to leave a review! We're glad to hear that our team provided great service and gave helpful tips. We're always here to assist you and it's always great to hear from happy customers. - Lea, Rivo Support Manager