TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,495)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 29, 2023

great support
easy to use, hopefully they implement some kind of review scraper, otherwise very gut app and for free :O

Beauttigo
Czechia
9 months using the app
TYDAL replied August 2, 2023

We're thrilled that you found our support great! 🙌 Our goal is to make things easy for our customers. We appreciate the feedback, we'll definitely look into it!
- Lea & Rivo Team

January 28, 2023

Great assistance and chat! patient with me and everything! Mica was very helpful by providing needed information Love Herrrrrr!!!!! Her helping me in this manner made me excited about using this app for my store!!!

MoJoph Design Boutiq
United States
9 months using the app
TYDAL replied January 30, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃Best regards, Kevin

March 20, 2023

Very pleasant experience with this review app! Arianne was especially helpful and it was so so quick. Can't wait for my first product reviews now!

Jewelry Eye Love
United States
9 months using the app
TYDAL replied March 20, 2023

We take pride in providing excellent customer service and support to all of our users. We hope you'll receive many great product reviews with our app, which will help you improve your business and attract more customers. Please feel free to reach out to us if you have any questions or concerns, and thank you again for choosing our review app.
Much appreciated, Kevin

April 22, 2022

Abbie was great with helping me a very pleasant i would def recommend this app. The response time is fast!

Brathouse
United States
9 months using the app
TYDAL replied April 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

April 13, 2023

Arianne was great. Quick to reply and had some suggestions to help as well. Thank you again for your help.

K&S Place
United States
9 months using the app
TYDAL replied April 13, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

November 14, 2022

Es genial desde el comienzo, su equipo de soporte es fantástico. En verdad que vale la pena, super personalizable

BtoDrop.co
Colombia
9 months using the app
TYDAL replied November 15, 2022

¡Me alegra saber que está satisfecho con nuestro servicio de atención al cliente! Si necesita algo más, háganoslo saber. gracias, kevin

November 3, 2022

Es fácil de utilizar, práctica y muy útil. La pude adaptar a mi idioma sin complicaciones y en el aspecto visual es muy adaptable.
Conversé con Yaci una asesora y fue muy amable y hace buenas sugerencias. La recomiendo.

micacita
Colombia
9 months using the app
TYDAL replied November 3, 2022

¡Usted es maravilloso! ¡Agradecemos que se tome el tiempo para dejar comentarios positivos y una revisión de 5 estrellas! ❤️ Si hay algo más en lo que podamos ayudarlo, háganoslo saber en cualquier momento. Nuestro equipo estará encantado de ayudarle. 🙂 Gracias Kevin

October 23, 2023

The app is unique and not too complicated, and a special thanks to Abbie, for her fantastic customer service I never received such attention and the willingness to help, Thank you, Abbie.

GANADOR
Morocco
9 months using the app
TYDAL replied October 25, 2023

Thrilled that you're liking the app and finding it easy to use! Your feedback made our day. Thanks a lot!
- Lea & Rivo Team

September 19, 2022

Badass app of all time! Customer service is the best I have ever experienced and I have been doing print on demand and drop shipping for about 4 years now. HIGHLY RECOMMEND!

Got Graphix Studio Custom Metal
United States
9 months using the app
TYDAL replied September 19, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 17, 2023

As I was figuring out the app, I ran into a few issues that needed extra support. I can to say I had one of the best customer service via chat. These days, I feel like most of the chats are all AI driven, but this was definitely a real person. Abbie was amazing and did even more than what I needed and so nice. So far, I would recommend the app for a easy and friendly product review app.

Dear Amelia and Co
United States
9 months using the app
TYDAL replied October 20, 2023

So glad you had a great experience with our support team! We're always striving to provide top-notch support. Thanks a lot for recommending us!
- Lea & Rivo Team