TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 23, 2023

This app is super easy to use and works very well. I had to contact the support this morning and they were able to solve my problems really quick. I would recommend this app for anyone who need to have reviews on their products.

Astronomy Plus
Canada
Over 1 year using the app
TYDAL replied June 26, 2023

Thanks so much for the awesome review! We're happy to hear that you found our app easy to use and that our support team was able to help you quickly. Thank you for recommending us! - Lea, Rivo Support Manager

June 2, 2022

very helpfull dddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

AspergerART
Slovakia
Over 1 year using the app
July 11, 2023

Today I reached out to get some assistance with my review app for my website and this lovely lady by the name of Abbie jumped in and resolved the problem with in no time. I really appreciate you Abbie and the quick assistance I received from you. You turned my hassle into a stress free situation.

Royalties Of Essence LLC
United States
Over 1 year using the app
TYDAL replied July 13, 2023

It makes us super happy to hear that our team could help you out! We always strive to provide the best support for our users! If you have any more questions or need further assistance, feel free to reach out again. 👍
- Lea & Rivo Team

January 18, 2023

Paul was VERY responsive and EXTREMELY helpful! He helped me with all of my concerns and even went above and beyond to help my online store look and feel more inviting to customers! I'll keep Rivo on my site forever!!!

Creative Views Design
United States
Over 1 year using the app
TYDAL replied January 18, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

March 26, 2022

I Love it ! Great customer service as well. I would definitely recommend this to anyone looking to improve their business and website

OILS TO SERENITY
United States
Over 1 year using the app
TYDAL replied March 28, 2022

We are so happy you love our app and services! Thank you so much for recommending us to the Shopify community! 🌟Best wishes, Kevin

February 8, 2023

Answered my questions quickly and resolved my issues easily with a great attitude. Thank you Arianne!

Love Tee
United States
Over 1 year using the app
TYDAL replied February 9, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 28, 2023

Excited about the capabilities of this App! Customer support was outstanding, providing me options i hadn’t thought of. Great job Rivo team!

iwearaffirmation

Kevin
Unite States

iwear affirmation
United States
Over 1 year using the app
TYDAL replied March 28, 2023

We are thrilled to hear that you are excited about the capabilities of our app and that we were able to provide you with exceptional customer support. We pride ourselves on providing our customers with top-notch service, and we are glad that we've exceeded your expectations. We appreciate your business and look forward to continuing to provide you with the best possible experience.
Best wishes, Kevin

Edited May 20, 2024

Jamie was VERY helpful and informative with removing of the branding. She also went above and beyond in customer service and helping me improve my site. Thank you soooooo much

Nomad Suds
United States
Over 1 year using the app
TYDAL replied December 19, 2022

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

November 6, 2022

Works without limits. Fantastic support! Free. Highly recommend this app so far. Had a few questions and they answered immediately.

Velvære Guiden
Denmark
Over 1 year using the app
TYDAL replied November 8, 2022

Thank you for the wonderful review! 🙌 We appreciate you helping to share the word about us! Cheers to success to you and your business! Best regards, Kevin

April 27, 2022

Ottima App. Semplice e veloce da capire ed imparare ad utilizzare. L'assistenza via chat è veloce e risolutiva.

Shining Emotion
Italy
Over 1 year using the app
TYDAL replied April 27, 2022

Siamo così entusiasti che tu ami la nostra app! La tua lode nella tua recensione a 5 stelle è molto apprezzata! 🙌 Ti auguro il meglio, Kevin