TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

March 24, 2023

Abbie was amazing. Helped me straight away and solved my issue very quickly with efficiency and professionalism and was super nice to talk to.

Salu Health and Beauty
Australia
Over 1 year using the app
TYDAL replied March 26, 2023

So pleased that we were able to help fix your issue. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊
Much appreciated, Kevin

July 2, 2023

very knowledgable and helpful. I enjoyed working with Mica and recommend her to anyone who needs assistance.

HumanlyDifferent
United States
Over 1 year using the app
TYDAL replied July 3, 2023

Thank you so much for your kind words! It was our pleasure assisting you. We truly appreciate the recommendation. If you ever need help, don't hesitate to reach out!
- Lea, Rivo Support Manager

August 13, 2023

Paul is AWESOME! We are now BFF's, super helpful is addressing all my needs and concerns and even lead me to check out Rivo Loyalty which I believe will be a great addition to my store!! Thank you again Paul for all of your help!

ClewConcepts
United States
Over 1 year using the app
TYDAL replied August 15, 2023

We're thrilled to hear that our team was helpful! 🙌 We're glad we were able to address all your needs and concerns! 👍 Have fun exploring Rivo Loyalty too! Thank you again for your kind words.
- Lea & Rivo Team

September 10, 2022

Excellente application.
Avec mon thème, les étoiles n'apparaissaient pas au-dessus du prix de la page produit. J'ai donc contacté le support qui a répondu rapidement et qui est intervenu tout aussi rapidement.
Je recommande fortement déjà l'application, mais surtout pour le suivi ultra-rapide et efficace.

AC Games Store
France
Over 1 year using the app
TYDAL replied September 12, 2022

Nous sommes ravis d'avoir pu vous aider avec votre souci. Merci beaucoup pour vos aimables paroles et 5 étoiles! S'il y a autre chose que nous pouvons faire en cours de route, faites-le nous savoir à tout moment. Notre équipe se fera un plaisir de vous aider. 😊 Très apprécié, Kévin

Edited March 7, 2024

customer service is very helpful and nice. thanks

Alma Libre Jewelry
United States
Over 1 year using the app
TYDAL replied September 18, 2023

Thank you for the feedback! We're glad you love our app and our customer service. It's our pleasure to assist you! 😊
- Lea & Rivo Team

April 13, 2023

Arianne provided very fast assistance with what I needed and then some. Very helpful and nice to chat with.

313etcetera404
United States
Over 1 year using the app
TYDAL replied April 13, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

Edited February 13, 2023

Thank you so much Abbie for the great customer support and other additional support you provided my site with! it made it easier for me to navigate my way. I will recommend this app to everyone operating a URL. It works very great!

CEA Business Consult
Canada
Over 1 year using the app
TYDAL replied February 13, 2023

Your positive feedback means a lot to us! We're honored that you're recommending our app and services to others. Thank you for being a part of our community and for your continued support. Much appreciated, Kevin

January 14, 2023

Customer service is rapid and friendly, would defo recommend the app! Seems easy to use especially with the tutorials and customer service.

WHO DARES WINS
United Kingdom
Over 1 year using the app
TYDAL replied January 16, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

September 21, 2022

Quick setup, easy to use, support reminded me my recently swapped theme didn't have a favicon set yet. Helpful team, no problems with implementation of reviews as of yet.

ThrowingAxePro
United States
Over 1 year using the app
TYDAL replied September 21, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

Edited January 9, 2024

Impeccable customer service from Jel. Was prompt and very helpful.

btwsport
United States
Over 1 year using the app
TYDAL replied December 19, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin