TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

April 13, 2022

Excelente em todos os sentidos, cumpre com o que promete e vai além, suporte também é surreal. Realmente excepcional!

Canal Negocios
Brazil
Over 1 year using the app
TYDAL replied April 13, 2022

Que resenha maravilhosa! 🤩 Isso fez o nosso dia e somos muito gratos por comerciantes como você! Estamos sempre aqui e felizes em ajudar da maneira que pudermos. Muito obrigado pelo feedback incrível! 😊 Muito apreciado, Kevin

January 26, 2023

My chat assistant MICA was amazingly fast, all the right answers in a split second. A real person, very friendly and not a chatbot. Very satisfying! Bravo! And many thanks!!!

Suite Coco
Belgium
Over 1 year using the app
TYDAL replied January 26, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 3, 2022

What can I say? Abbie was truly amazing!
She went well above and beyond and helped me with so many things and had so many tips.
Very knowledgeable, helpful, friendly and kind. I have absolutely no hesitation in recommending.

sqwarewear
United Kingdom
Over 1 year using the app
TYDAL replied November 4, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

February 20, 2023

I had some issues with uploading my reviews, and Pete, really helped me alot and took care of everything for me to solve the issue i had. i am really happy with this app i can just recommend it.

Stylischepfoten by LAMOHA GmbH
Austria
Over 1 year using the app
TYDAL replied February 21, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊
Much appreciated, Kevin

September 23, 2022

Maria was amazing. Customer service from this team is always top notch! Always suggest using this company for different needs on shopify

Tristar Plants
United States
Over 1 year using the app
TYDAL replied September 26, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

November 15, 2022

Best follow-up from support ever. Paul was there for the few things I needed help to do. Looking forward to get my first reviews:-)

event2print
Norway
Over 1 year using the app
TYDAL replied November 15, 2022

We're so excited that you are happy with our services! If you have further questions or need help along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

May 9, 2023

Mica helped me out really well and gave me some really helpful tips. She was hones with me and reacted within a couple of minutes

Prime King
Netherlands
Over 1 year using the app
TYDAL replied May 9, 2023

Thank you so much for taking the time to leave us a review! It was our pleasure assisting you, and we truly appreciate your feedback. Don't hesitate to reach out if you need any further assistance in the future. - Lea, Rivo Support Manager

Edited July 26, 2024

Great review app! The staff has always been helpful in answering my questions.

TVD Vinyl Decals
United States
Over 1 year using the app
TYDAL replied March 26, 2023

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 9, 2023

Navigating the app took me a bit but I caught on pretty quickly. The customer service is PHENOMENAL! Arianne assisted in removing the "powered by..." on my reviews app. I like that they also have a pop up app integrated with it as well as I'm currently trying to add both features to my site. I'm excited to see how things come together.

Doozie & Bloom
United States
Over 1 year using the app
TYDAL replied January 9, 2023

Thank you so much for leaving a positive 5-star review! 🌟 Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

January 9, 2023

Very easy to use APP. When in need of help, the reps are right there. Reps are very friendly and know there info to help you. Highly recommend Rivo for your business needs. A+++++++++++++++++++++++++++++++++++++++++++++++++++++

Fashion Forward
United States
Over 1 year using the app
TYDAL replied January 9, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin