TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Your customer support is the best in the whole Internet! Thank you. also the app is cool, easy to use and very useful for the small businesses. Love it!
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our customer support and found our app helpful. We strive to provide the best support possible and it makes us happy to hear that we exceeded your expectations. - Lea, Rivo Support Manager
I used this app and it looks so good the help support was excellent, freindly, and very good in assist.
Excellent! ✨ Thanks so much for the 5-stars! Let us know if any questions come up or if we can help along the way. Best regards, Kevin
This app has been great! They have great customer service and are very helpful. Would definitely recommend
Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin
PERFECT
Thank you for your review! We're glad to hear that you had a great experience with us. It means the world to us!
- Lea & Rivo Team
OMG! Trish was absolutely amazing she gave me the best customer service she also gave me some helpful tips for my website .. Don't waste time i would definitely recommend this app!!!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I recently had an issue uploading an old CSV file, and I was assisted by Paul, who was incredibly helpful and patient. He took the time to understand my problem and then worked tirelessly to find a solution. It took him almost an hour, but he was eventually able to get the file uploaded and my reviews imported.
I am very grateful for Paul's help, and I am impressed with the RIVO App overall. It is easy to use, and it has a variety of features that make it a valuable tool for managing reviews. I would highly recommend this app to anyone who wants to collect and display reviews on their Shopify store.
Thank you for taking the time to share your experience! So glad you had a good experience with our team while resolving your issue. Our primary goal is to provide exceptional support and make your journey great! Thanks for recommending us! Feel free to reach out if you need any assistance or have any questions. We're here to help! 👍
- Lea & Rivo Team
Spoke to Paul. Fantastic guy. Very helpful. I asked him to verify me and he kindly did. In addition, I asked him steps to design the rating stars and he explained how I could do that.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin
I recently received excellent service from Jel. She was very friendly and helpful, and went above and beyond to make sure that I was satisfied with my experience. She was patient and attentive, and made sure to address all of my concerns. Overall, I was very impressed with the level of service provided by Rivo and would definitely recommend them to others.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Die App ist sehr übersichtig aufgebaut, selbst ohne Englischkenntnisse findet man sich gut zurecht und man kann alles auf seine Bedürfnisse abstimmen. Der Support von Paul war sehr freundlich und hilfreich. Klare weiterempfehlung
Unser Team arbeitet hart daran, sicherzustellen, dass unsere App benutzerfreundlich und für alle zugänglich ist, unabhängig von ihrer Sprache oder ihrem Kenntnisstand. Wir freuen uns, dass Sie eine großartige Erfahrung mit unserem Kundenservice gemacht haben. Wir bemühen uns, einen außergewöhnlichen Kundenservice zu bieten, und es ist großartig zu hören, dass wir Ihre Erwartungen erfüllen konnten. Vielen Dank für Ihre Empfehlung und zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben.
Beste Grüße, Kevin
Highly recommend using this app, I use their popup menu service im liking it so far thats why im using them again for my reviews and email lists on my store. This is really great service and i cant say enough how the support team is so great. Always efficient and so helpful with insights, its like they really in support of your business. I was helped by Jel and she was amazing and made every step easy. Thank you Jel