TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,156)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

June 4, 2022

I use this help on my page. I have used it for a long time and I do not regret it. I always get a quick answer when I have questions. Customer service is the best you want. 10/10 Definitely

B&M Store
Estonia
4 months using the app
TYDAL replied June 6, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

July 17, 2022

Aplicación completa, gratuita y fácil de utilizar. Además, la atención al cliente es rápida y resolutiva

pacific.
Spain
4 months using the app
TYDAL replied July 18, 2022

¡Estamos muy contentos de que estés disfrutando de nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

December 20, 2022

Pete was super helpful with assisting me in setting up Rivo for my website. Great customer service and app.

Happy Face Coffee
United States
4 months using the app
TYDAL replied December 20, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin

June 14, 2023

Excellent service, highly recommended! And Thanks to Abbie also giving me advices about my shop! awesome 5/5!

Magnery
Spain
4 months using the app
TYDAL replied June 15, 2023

Thank you so much for taking the time to leave us a review! We're glad to hear you had an excellent experience with our support team. We appreciate your feedback and hope to assist you again soon! - Lea, Rivo Support Manager

February 21, 2023

I spoke with Pete this evening about removing the branding for me. Pete’s customer service was amazing, the process was smooth and quick!! He also gave me access for more customization for my widget and the ability to not have a cap on my email limits!! Pete was very knowledgeable and helpful! Prime employee for promotion!!
Thanks Pete

Keep'Em_Glossy_
United States
4 months using the app
TYDAL replied February 21, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

August 5, 2023

WOOOOOOOOOOOOOOOOOW, the best support ever. This team helps even with some thing that not connected with this App. OMG, thats amaizing !!!!!!!

PinkyStellar
Ukraine
4 months using the app
TYDAL replied August 7, 2023

Thanks for your kind words, and for sharing your experience. It means the world to us! We strive to provide above-and-beyond support to our valued customers. We're here for you anytime! 🙌
- Lea & Rivo Team

Edited September 24, 2023

She is very kind and provided very important help. I thank her from this platform. Her treatment is very good. I will never forget how she treated me. She deserves five stars.

Flixy Store
Morocco
4 months using the app
April 10, 2023

They are great with Helping you get things started. I love the friendly JEL she made me smile all the way through the process. THANK YOU!!

Princess Palace 1904
United States
4 months using the app
TYDAL replied April 10, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
All the best, Kevin

Edited January 23, 2023

I haven't used the App yet, but he customer service was top Notch. Thanks Arianna :)Also like the fact that you have editing options.

The Art Of Derma
South Africa
4 months using the app
TYDAL replied January 23, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin

January 19, 2023

I love this application! Thank you so much, and free stuffs too <3 <3 <3 <3

silverfoxartiststore
Hungary
4 months using the app
TYDAL replied January 19, 2023

We're so excited that you love our app! Your 5-star review is very much appreciated! 🙌 All the best, Kevin