TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 16, 2022

Great help by Arianne! Thank you very much for all professionally answered questions! Thanks again, Arianne :)

tarmhelse.online
Norway
About 1 year using the app
TYDAL replied October 17, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 4, 2022

I absolutely love Rivo product review app for my store, It's was so easy to install and very user friendly!

Shep's Naturals
United States
About 1 year using the app
TYDAL replied June 6, 2022

You are amazing! ✨ Thank you so much for the wonderful feedback! We're so thankful to customers like you, and we greatly appreciate you using our app. If you need any assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

Edited February 2, 2024

Thank you so much for your support. The team were very attentive and helped to solve my query. 100% recommend.

Mr Injector UK - Fuel injector diagnostics, cleaning & servicing and historic restoration
United Kingdom
About 1 year using the app
TYDAL replied December 8, 2022

We're so excited that you are enjoying our app! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

July 11, 2022

I really enjoy how fast to apply in my website! Including the translations to my proper language!
And the support were SUPERB!!!
Amazing App and Amazing Support!

Ilustre Carne
Brazil
About 1 year using the app
TYDAL replied July 11, 2022

We're so happy to see that you had a wonderful experience with our app and support! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

March 11, 2023

Rivo Saved my time in many ways, and customers love using discount codes for purchases. Their customer service is the fastest I ever see. Thank you again, and keep it up. Recommended for people without any experience of coding and small businesses

Kepia Pet Shop
United Kingdom
About 1 year using the app
TYDAL replied March 12, 2023

Thank you so much for taking the time to leave such a positive review about our company! We're thrilled to hear that our platform has saved you time and provided your customers with an easy way to use discount codes. We take pride in providing exceptional customer service, and we're delighted to know that you found our team to be the fastest you've ever seen. Your recommendation to others means a lot to us, and we appreciate your kind words about our product being suitable for those without coding experience and small businesses. We'll keep doing our best to ensure that Rivo continues to meet your expectations. Thank you again for your support!
All the best, Kevin

June 13, 2023

Super fast service! Paul was very quick in responding and helpful. Great Costumer service :) Rivo is best so far.

Hibiscus Weave
United States
About 1 year using the app
TYDAL replied June 15, 2023

Thank you for taking the time to leave a review! It's our goal to provide a great experience. Our team is always here to assist you whenever you need us. :) - Lea, Rivo Support Manager

January 12, 2023

Lovely site add-on that is not intrusive or unsightly. Customer service is top notch. Mica helped me with setting up how the widget looks in my store, and made some other helpful suggestions for my site that I had previously overlooked. Friendly and prompt responses in chat.

SkateSkins
United States
About 1 year using the app
TYDAL replied January 16, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

Edited July 3, 2024

The customer representative, Sam, was very helpful with assisting me in navigating the TYDAL App so that I could remove the "powered by TYDAL" from my discount pop-up.
Lakisha
GOD IT Team

GOD IT
United States
About 1 year using the app
TYDAL replied April 24, 2023

Thank you! We're so glad to provide helpful insights for your store. We're thrilled to hear you had a great experience with Abbie and appreciate your business. - Lea, Rivo Support Manager

January 28, 2023

Very fast and welcoming customer experience. The app is user-friendly and easy to use. Very happy with the app and the service provided from Paul!

esess
United Kingdom
About 1 year using the app
TYDAL replied January 30, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

February 2, 2023

This app is exactly what I was looking for. App very easy to set up ! Perfect customer service, thank you Pete for your help, I appreciate !

GRETHEL Bijoux
France
About 1 year using the app
TYDAL replied February 2, 2023

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Cheers, Kevin