TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,335)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

June 23, 2023

Awesome support. So easy to set up. The support team guided at every step. Would recommend this to every store owner.

Cool Gym Stuff
Canada
About 14 hours using the app
TYDAL replied June 26, 2023

Thanks for sharing your feedback! Glad to hear you had an awesome experience with our support team! We're here to assist you every step of the way. - Lea, Rivo Support Manager

February 12, 2023

Spoke in Chat with Paul, who is amazing and very helpful... answered all my questions and went over and above in making sure I had all the features the system can provide.. Really appreciate the great customer service... Again.. Thanks Paul...

Studio One Noosa
Australia
About 14 hours using the app
TYDAL replied February 12, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

November 19, 2022

Ich bin sehr Begeistert von dem Kundenservice. Sie waren wirklich richtig schnell aber vorallem Super nett. Möchte gerne überall diesen Service genießen dürfen :)

ExklusiveDeals
Germany
About 14 hours using the app
TYDAL replied November 21, 2022

Es ist Musik in unseren Ohren, dass Sie mit unserem Kundenservice zufrieden sind! Vielen Dank für Ihre positive Bewertung! Wenn es noch etwas gibt, bei dem wir Ihnen helfen können, lassen Sie es uns einfach wissen. Alles Gute, Kevin

November 5, 2022

I love the customer service team with RIVO. The app is simple to navigate. We completed the upload in less than 5 minutes. Thank you Mica for making this experience pleasantly efficient.

Namaste Couture
United States
About 13 hours using the app
TYDAL replied November 8, 2022

We're so happy that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 16, 2023

their service is great. It is very great to have an app like this for free and again Paul is a very nice person. Loved having him as an assistant

WeaveMoon
United States
About 13 hours using the app
TYDAL replied April 17, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Cheers, Kevin

April 13, 2023

Génial , très bien services clients et communication je vous remercier Rivo pour votre soutien, merci beaucoup .

FLEX AM
France
14 days using the app
TYDAL replied April 13, 2023

Merci beaucoup pour l'avis ! Notre objectif est de dépasser vos attentes et nous aimerions entendre vos commentaires sur la façon dont nous pouvons améliorer votre expérience avec l'application. Écrivez-nous à tout moment.
Cordialement, Kévin

June 18, 2023

Nice app, it has a lot of options, I like a lot that you can import different product reviews with the same CSV file. The support is incredible, they responded me in 1 min.

TRADAN
Spain
About 11 hours using the app
TYDAL replied June 19, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for using our app! - Kevin

June 22, 2023

It was really easy to set up overall. Anywhere I had a question, I could hop into the chat and ask for clarification. Jel was amazing helping me.

It's still early for me to completely review the app, but I am impressed with the features and the price!

AMRAPrx
United States
About 11 hours using the app
TYDAL replied June 22, 2023

Thank you for your kind words! We're happy to hear that setting up the app was easy for you and that our customer support team was able to assist you with any questions you had. We hope that you continue to enjoy using our app. - Lea, Rivo Support Manager

November 10, 2022

I've just Installed this app and I'm appreciate what Abbie provided for me especially the new functions I've never heard about

Eshopione
Morocco
About 11 hours using the app
TYDAL replied November 10, 2022

We truly appreciate you using our app and thank you for taking the time to leave positive feedback! Please feel free to contact us if you have any other questions. Best regards, Kevin

May 18, 2023

Have dealt with both Abbie and Arianne. Both deliver top notch service and solve my problems quickly and efficiently while also providing extra information! The app works well and the customer service is above and beyond.

Tremor Status
United States
About 9 hours using the app
TYDAL replied May 18, 2023

Thank you for your amazing review! We take pride in going above and beyond for our customers and are glad to hear our app is working well for you. Please don't hesitate to reach out if you need any additional assistance in the future. - Lea, Rivo Support Manager