TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.
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Great easy-to-use app, with friendly helping staff that goes out of their way to help with more than just that app's uses. keep up the great work.
Thanks for the awesome review! 😄 We're thrilled to hear that you're loving our app. We'll continue putting in the effort to offer an amazing experience! 👍
- Lea & Rivo Team
Abbie at customer service is exceptional ! Love the App. A must have for small all businesses ! GET THE LOYALTY APP TOO
Thank you so much for your kind words about the app! We're thrilled to hear you had a great experience with our team. Your support means the world to us! - Lea, Rivo Support Manager
Súper útil y el servicio al cliente muy efectivo! la recomiendo y lo mejor que la para la principal función que es obtener review es totalmente gratis!
¡Gracias por tus comentarios! ¡Me alegra saber que disfrutó de nuestra aplicación de revisión y que la encontró útil! Nos encanta brindar un servicio de atención al cliente eficaz y nos complace que lo haya experimentado. Gracias por recomendarnos 😊 - Lea, Rivo Support Manager
Using second app from Rivo, i really like their custom support and their free plan is perfect for the beginners
Thanks a ton for sharing your experience! We're stoked to hear that you loved our app and our support 👍 and the free plan worked for you. Feel free to reach out if you need any assistance.
- Lea & Rivo Team
Support was great. I was able to customize the review product and also my app was upgraded multiple times. I was able to remove the powered by rivo line for free. 5/5.
Your review means the world to us! 🙌 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
thank you rivo team to help me , so much great thank for you . let see what will happen to my concern
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Hi there,
Thank you for your feedback, Rahul! I'm so sorry about the hiccup you ran into when customizing the app. I'd like to get to the bottom of what you're experiencing here and see if we can help solve it. I've reached out over email to help make things right!
Cheers,
James
It was vey easy to install and fit seamlessly into my website. My customer care agent Lance was awesome and removed the Rivo branding fast and easy for me. Im excited to start collecting my reviews!
Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always here happy to help! All the best, Kevin
I have a new Shopify shop and 10 minutes speaking with Mica has saved me hours of time, I would definitely recommend and if you are not sure of anything just ask
Thank you for taking the time to leave us a feedback! It was our pleasure to assist you with your concerns. Don't hesitate to reach out if you need further help. Best of luck on your new venture! - Lea, Rivo Support Manager
Jel was amazing at helping me with all my issues. Thank you so much for your exceptional customer service.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Rivo is powered by customer service representatives who make them one of the best providers to deal with. This morning I was again impressed by Abbie who not only did as asked but took the time to offer inciteful tips on how to improve certain features. She was respectful and helpful. I have to deal with many companies and many giants on a daily basis and they could all learn a lot from the service I got today. We often forget that the operators who face the public in our businesses are the face we show the world. I wish that every company I had to deal with had an Abbie because my shop would be at the top by now. Thank you
Thank you so much for taking the time to leave us a review! We're delighted to hear that our support team went above and beyond to assist you. We truly appreciate your business and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager