TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,335)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

December 17, 2022

The rep was very knowledgeable and cordial to assist me during the inquiry process. I would recommend to work with her again. She knows and is an expert in the field.

Vista Cosmetic
United States
About 6 hours using the app
TYDAL replied December 19, 2022

Thank you for the wonderful review! 🙌 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 18, 2023

best customer support I've ever had, Abbie is just great and super friendly, helped with setting up a lot of things with the app. The review widgets look great better than all the other apps out there and super userfriendly.

Shadow Gaming
United Kingdom
About 6 hours using the app
TYDAL replied May 18, 2023

Thank you so much for taking the time to share your experience with us! Glad to hear that you're enjoying our app and found it to be user-friendly. We appreciate your support! - Lea, Rivo Support Manager

January 18, 2023

So far so good. Mica has been very helpful today removing the rivo branding as well as adding some suggestions to make the store look better.

Annajevoli
United Kingdom
About 6 hours using the app
TYDAL replied January 18, 2023

Thanks for choosing our app! If you ever have any questions or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

June 16, 2022

La aplicación es CASI perfecta. Sólo le falta que se pueda hacer multilingüe en la UI. El soporte técnico es realmente ESTELAR, world class.

37sur
Spain
7 days using the app
TYDAL replied June 17, 2022

¡Gracias por tomarse el tiempo de su día para dejarnos una evaluación! Me complace decir que tenemos más funciones en camino muy pronto, ¡y sus sugerencias son excelentes! Los envié a nuestro equipo de desarrollo, pero si tiene detalles adicionales que le gustaría incluir, háganoslo saber en cualquier momento. 🍻 Saludos, Kevin

April 7, 2023

Easy to use and the chat assistants are fantastic. I love the option to email out review requests for past orders.

Kuub
Australia
About 6 hours using the app
TYDAL replied April 7, 2023

We're delighted that you found our chat assistants helpful and that you appreciate the option to email out review requests for past orders. We always strive to make our platform as user-friendly as possible, so we're glad to hear that it's easy to use.
Thanks, Kevin

June 6, 2022

Trish helped me out a lot and made it so simple to get this app up and running! She's the best ever!

Viable Vegans
United States
About 6 hours using the app
TYDAL replied June 7, 2022

Thank you so much for your kind words! We are always happy to help and available any time you need us. 🤩 Cheers, Kevin

November 20, 2022

Finalizing our install was a snap thanks to Lance's fine help. We look forward to seeing how our customers really feel about our products and service.

S'Mishues
United States
About 5 hours using the app
TYDAL replied November 21, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best wishes, Kevin

November 3, 2022

awesome customer support Arianne did really good job in helping me set up the app and everything went smoth

Smurfs
Algeria
About 5 hours using the app
TYDAL replied November 3, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 14, 2022

excellent and straightforward app. Easy to use with some good options. Customer service as well very Good. Abbie helps me unlock and add good options to my app in a minute. Thank you so much

( BRACHA STUDIO )
Canada
About 5 hours using the app
TYDAL replied November 15, 2022

So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

March 2, 2023

I recommend Rivo, great support, the apps are practical and dynamic. Jel at support was professional and outstanding!

My Smoothie Maker
United Kingdom
About 5 hours using the app
TYDAL replied March 2, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. 🙂
Thanks, Kevin