TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 31, 2022

I installed the app and instantly appreciated the ease and use of it. Thanks to Arianne, customizing the app was an easy and enjoyable experience.

Wild Lili
United States
About 1 year using the app
TYDAL replied August 31, 2022

Thanks for choosing our app! We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

February 25, 2023

Paul was super helpful in explaining the features on the Rivo reviews app and offered on his own to remove the rivo branding. Prompt and very friendly..look forward to leveraging the app to gather customer reviews and UGC!

CheerforGeen
India
About 1 year using the app
TYDAL replied February 27, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

November 14, 2022

Paul helped me figure some things out on the app, would recommend this app for sure and shout out to paul for being so nice and fast response time.

Janell's
United States
About 1 year using the app
TYDAL replied November 15, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

January 28, 2023

Paul was very helpful in making sure I had everything I needed to get this setup quickly and easily. He was very nice!

Rebekka Taylor Customized Creations
United States
About 1 year using the app
TYDAL replied January 30, 2023

Thank you so much for leaving positive feedback! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. We are always happy to help! All the best, Kevin

April 5, 2023

So Far so good - great response from Pete ..
I am switching app and this one seems to respond to my needs

Kaito Japan Design
United Kingdom
About 1 year using the app
March 4, 2023

I love the way the app looks on my shop! I've also installed their email pop up add and it's perfect. The person helping me (Jel) was very kind and helpful!

Crystalized Cottage
United States
About 1 year using the app
TYDAL replied March 6, 2023

We're thrilled to hear that you love how our app looks on your shop and that it has been perfect for your needs. Thank you for your kind words, and please don't hesitate to reach out if you have any further questions or concerns. We're always here to help!
Cheers, Kevin

Edited December 12, 2022

Je beaucoup aimé le service et le support technique, c'est rapide et facile d'installer et les produit sont bien faciles à utiliser

Rose d'Olive
Canada
About 1 year using the app
TYDAL replied December 12, 2022

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! Merci, Kévin

Edited January 24, 2023

It was very easy on my end and came out more helpful than anything. Paul was very helpful and made sure it would be for me in the future as well.

Dailytimeboxing
United States
About 1 year using the app
TYDAL replied January 25, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

July 19, 2022

With the help from Lance, the installation process was seamless. I would recommend to give it a try .

PinkMaison
United States
About 1 year using the app
TYDAL replied July 19, 2022

Thank you for using our app and for recommending us to the Shopify community! 🙌 Best regards, Kevin

Edited January 14, 2024

Rivo is amazing and their customer service is even better. Jel and Arianne helped me with everything I needed and more! Thank you so much for an awesome app and awesome help!

Miakoda
United States
About 1 year using the app
TYDAL replied December 6, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin