TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 23, 2023

Very simple to use. Product support is prompt and friendly. Abbie was very helpful and even gave me suggestions on what else to do to improve my store!

Entertainment Swag
United States
About 1 year using the app
TYDAL replied May 24, 2023

Thank you for your kind words about our app! So happy to hear that you found it easy to use and enjoyed our customer support. Let us know if you need anything else, and we'd be happy to help! - Lea, Rivo Support Manager

July 26, 2022

Everyone wants to receive the BEST customer service and help when they are doing something new or need help. Well Maria literally was the very best partner I could have asked for. She helped me with my initial request and then provided me helpful insights on things I didn't even know I needed. She allowed me to ask a million questions and gave me links tools and answers for everything I needed. Literally the best human engagement I have had in months. 10/10 Maria is phenomenal!!!

C Lee Wax Company
United States
About 1 year using the app
TYDAL replied July 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

October 13, 2022

Great app/apps. I use them all and they all work great. Customer service team is amazing. I've used them multiple times for questions i had about how it worked. Abbie was great at helping out QUICK and also gave me some tips!

BuyMyLiquor
United States
About 1 year using the app
TYDAL replied October 14, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

Edited September 30, 2024

Thank You Adrian. Very helpful.

Gym Leggs
United States
About 1 year using the app
TYDAL replied September 13, 2023

Thank you! We're glad to hear that we were able to assist you. Let us know if you need any more help in the future!
- Lea & Rivo Team

August 24, 2022

The set up was quick and easy. Spoke to Lance and he helped out with a few requests. Great app so far!

SOLARI SKIN
Australia
About 1 year using the app
TYDAL replied August 24, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 13, 2023

Very good app, which exceptional customer support! Special mention to Pete for being extremely helpful on the support chat.

Le Cap Soleil
Australia
About 1 year using the app
TYDAL replied April 13, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

November 13, 2023

Good customer service

TheWellBeing4All
United States
About 1 year using the app
TYDAL replied November 17, 2023

Thanks so much for your kind words! We strive to provide the best service. Your feedback made our day!
- Lea & Rivo Team

May 27, 2022

This app is very easy to install, gives you instant view of everything and Abbie was absolutely awesome. That customer service its on another level. Highly recommend. :)

Decolecto
Mexico
About 1 year using the app
TYDAL replied May 30, 2022

This review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🍻 Cheers, Kevin

Edited March 30, 2023

ABBIE was absolutely AMAZING!!!! Her knowledge is what I needed, and she delivered 100%. She walked me through what I needed and then some.

Katchee Boutique
United States
About 1 year using the app
TYDAL replied April 2, 2023

Providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin

June 23, 2023

Awesome support. So easy to set up. The support team guided at every step. Would recommend this to every store owner.

Cool Gym Stuff
Canada
About 1 year using the app
TYDAL replied June 26, 2023

Thanks for sharing your feedback! Glad to hear you had an awesome experience with our support team! We're here to assist you every step of the way. - Lea, Rivo Support Manager