TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 10, 2022

Very helpful! Arianne is fabulous! Thank you for the excellent prompt service. I'll use Rivo's services in the future as well!

Situational Hair
United States
12 months using the app
TYDAL replied October 10, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best wishes, Kevin

January 19, 2023

Seriously they have the best team! If you need support they are always available, friendly and super helpful.

MINI POISE
United States
12 months using the app
TYDAL replied January 20, 2023

We are pleased that you love our team, and thank you so much for taking the time to leave an excellent feedback! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin

August 15, 2023

Unable to give full review of app but can provide review of support I received via chat. I connected with Paul on Support Team for assistance with a question. He provided lots of helpful information and provided suggestions to make things better. Extremely satisfied with support provided by Paul.

L'S PERSONAL TOUCH LLC
United States
12 months using the app
TYDAL replied August 18, 2023

Thank you for sharing your experience with us! 😊 So glad our team could assist you well and provide helpful suggestions. 🙌 We appreciate your kind words; they mean a lot to us.
- Lea & Rivo Team

May 15, 2023

Arianne was super helpful & friendly, she went above and beyond in assisting me with the app. Rivo's app is very easy to use and has excellent support. I definitely recommend this app.

Dang Designs
Canada
12 months using the app
TYDAL replied May 16, 2023

Thank you so much for the lovely feedback! We're glad that our team was able to assist you. We're happy to hear that you found our app easy to use. Thank you so much for the recommendation! - Lea, Rivo Support Manager

January 8, 2023

100% would recommend this company! Paul was super helpful and even sent a link to remove the "powered by Shopify" at the bottom of my website.

Peridot X
United States
12 months using the app
TYDAL replied January 8, 2023

Thank you so much for the positive review and for recommending us to the Shopify community! If you need further help along the way, please don't hesitate to let us know. Much appreciated, Kevin

December 11, 2022

Super simple to use, quick to set-up, and easy to customize to your brand settings. Reached out to get the rivo branding taken off and Yaci was incredible! Amazingly fast, personable, and super helpful, offering custom insights about my store in general I had forgotten to customize. Thank you!

Pacific North Witches
United States
12 months using the app
TYDAL replied December 12, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 7, 2022

J'ai utilisé Rivo pour ma boutique, l'installation a été rapide et le service assistance a été très réactif et sympathique

amalyabijoux
France
12 months using the app
TYDAL replied June 7, 2022

Nous apprécions vraiment que vous utilisiez notre application et vous remercions d'avoir pris le temps de partager vos commentaires. Si vous avez d'autres questions ou rencontrez des problèmes en cours de route, n'hésitez pas à nous le faire savoir. Nous serions ravis de vous aider. 😊 Bien à vous, Kévin

January 7, 2023

Super Star help. Friendly, quick and efficient.
Just getting to know the app, and absolutely loving it.
Thank you so much for all your help.

ChibiiChumbs
South Africa
12 months using the app
TYDAL replied January 8, 2023

Wonderful! We are always here to help and grateful for the 5-star review! 🎉 If there's anything else you need, just let us know. Thanks, Kevin

April 26, 2023

Jel was really helpful. I appreciate the great and spectacular support! She went over and beyond. I really like the app because it has solutions for various parts of my business

Raffia
Canada
12 months using the app
TYDAL replied April 27, 2023

Thanks for sharing your positive feedback! We truly value your business and are thrilled to provide you with solutions to meet your needs. Don't hesitate to reach out if you need further assistance – we're always here to help! - Lea, Rivo Support Manager

December 9, 2022

The app is really eaxy to use and customised to your store. as for customor support she was really pro at what she's doing.

Sleek Designs
United States
12 months using the app
TYDAL replied December 11, 2022

We're so glad you love our app so far! Your positive feedback and review mean the world to us. Thanks, Kevin