TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 22, 2022

Great experience with customer support! Arianne, from customer support, was very helpful getting set up and addressing my issues. The app is easy to use and integrates seamlessly with our store. Great product!

shopAKROSS
United States
12 months using the app
TYDAL replied September 22, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin

March 18, 2023

So far, so good. Chatted with a rep (Jel) and she was super helpful in getting my app all set up and even threw in a few free upgrades. Can't wait to start getting reviews from my customers!

Kindness Naturals
United States
12 months using the app
TYDAL replied March 19, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

June 11, 2022

Listen I use every RIVO app there is. Their customer support is the real star!!! I am so glad. Trish helped me with the app and with my site in general

We. Society Apparel
United States
12 months using the app
TYDAL replied June 13, 2022

Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! 🍻 Cheers, Kevin

June 23, 2022

its a very good app and good support also. Looks clean and sharp and lot of options where you can choose out.

woodpaneel
Netherlands
12 months using the app
TYDAL replied June 23, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

October 14, 2023

very nice

formfit
Germany
11 months using the app
TYDAL replied October 16, 2023

Glad you're enjoying the app! Thanks for the kind words. Let us know if there's anything else we can do for you.
- Lea & Rivo Team

January 7, 2023

I highly recommend this app! The customer service is excellent, very friendly and helpful. I had the delight of speaking to Paul, he was extremely helpful, patient and fast at responding. If you're looking for an excellent product review app that is completely free and has great customer service then look no further. I'm still getting to know the app but it is completely user friendly and I always know if I do have any questions the customer support team is always a live chat away. Rivo also do more apps so definitely be sure to check them out. I'm currently also using the EMAIL POP UPS | Opt‑In Popups app which is also free and I highly recommend.

Healeys Coffee
United Kingdom
12 months using the app
TYDAL replied January 8, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Best wishes, Kevin

August 10, 2022

Arianne helped me so much in the first few minutes of me setting up the app. She was super helpful and added a lot of value to my experience overall to the app and using it for my site! Looking forward to continuing to use this app and dealing with the team.

MiStyle & Co
United States
12 months using the app
TYDAL replied August 10, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

May 23, 2023

Jel was very helpful helpped on the whole set up of the use of the app, many thanks.

RMTM
United Kingdom
11 months using the app
TYDAL replied May 24, 2023

Thank you so much for the kind words! We're thrilled that our team could help you with the app setup. Don't hesitate to reach out if you need further assistance! - Lea, Rivo Support Manager

January 28, 2023

Looks to be a great solution to help my business grow via customer reviews.
Paul via chat was very helpful.

Branch Out Australia
Australia
11 months using the app
TYDAL replied January 30, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 21, 2022

Abbie was absolutely amazing! She was efficient, fast, and really friendly.
I loved that she added her personality, to a usually boring interface, with the use of GIFS and emojis. Abbie, you're a rock star! Keep up the great work.
Side Note: Someone give her a raise.

CG Apothecary & Clothier
United States
11 months using the app
TYDAL replied November 21, 2022

We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin