Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support, ease of use, and seamless integration. They value the automatic review request feature and customization options for saving time and enhancing user experience. The app's effective display of customer feedback boosts online presence and engagement. Its free plan offers a range of features, making it a cost-effective choice for growing businesses. The efficient review management and proactive support team further enhance its positive reputation.

February 28, 2023

5 Stars - Top Notch customer service from Abbie at Rivo. Activated in minutes, so easy to add to my site.

Kuhn Corp Print & Packaging
Australia
18 minutes using the app
TYDAL replied March 1, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Best wishes, Kevin

May 17, 2023

Amazing customer service thank you Abbie for help me.
The app its so easy to use, just what I need it

Valentina Wedding Favorites
United States
18 minutes using the app
TYDAL replied May 18, 2023

Thank you so much for your kind review! We are so happy to hear that our team provided you with amazing customer service and that you found our app easy to use. We appreciate your business and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager

January 24, 2023

I recently added the Rivo pop up app to my Shopify store and it has been a game changer. The app is easy to set up and customize, and the pop ups have helped increase my conversions. I highly recommend this app to any e-commerce store looking to boost sales.

Blue Coast Coffee
United States
18 minutes using the app
TYDAL replied January 24, 2023

We are so happy you are enjoying our app and services! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, help boost sales! Thanks so much for the 5-star review! ✨ Best wishes, Kevin

June 21, 2022

Very happy with the customer service. Betty was amazing. Glad we found this app. We will try more apps created by Rivo.

MONBÉ
Australia
18 minutes using the app
TYDAL replied June 21, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

December 9, 2022

User friendly, and impeccable customer service! Abbie was an absolute wonder to work with. Completed all my request.

The Wig Outlet LLC
United States
18 minutes using the app
TYDAL replied December 12, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

May 30, 2022

All your products are amazing. Thank you for the best customer service and help. It's great to have apps that help us.

ALPHA SOCIAL
United States
18 minutes using the app
TYDAL replied May 30, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the amazing feedback, and we greatly appreciate you using our app. 🙂 Best regards, Kevin

June 8, 2022

Just installed the app onto our website. Paul was very helpful and the app looks great, cant wait to get it up and running and involving my customers with the use of it. Great features and customising available. Would definitely recommend.

Menopause Alternative
United Kingdom
18 minutes using the app
TYDAL replied June 9, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

November 15, 2022

Abbie was very helpful and quick to get the stuff i needed help done. THank you, cant wait to try this app out!

waterlilystyles
United States
17 minutes using the app
TYDAL replied November 15, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

January 18, 2023

I've received the fastest, best, most helpful online service!
Thank you so much amazing Rivo reviews team :))

seventytwo72.co
Japan
17 minutes using the app
TYDAL replied January 18, 2023

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

Edited April 18, 2023

ABOVE and BEYOND customer service! I absolutely love chat customer service and I was blown away with how helpful they are and provided outstanding feedback on ways to improve my website. I can't wait to use their additional products. This is how ALL online stores should operate! Abbie is the best!

Elevated Equestrian
United States
17 minutes using the app
TYDAL replied April 18, 2023

Your satisfaction is our top priority, and we are thrilled you are pleased with our service. We are committed to providing exceptional customer service to all our customers, and we greatly appreciate your kind words.
Thanks, Kevin