TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 6, 2023

Tip Top kann man nur weiterempfehlen der Support ist 1A
Tip Top kann man nur weiterempfehlen der Support ist 1A

Warriorminds
Germany
10 months using the app
TYDAL replied June 7, 2023

Thank you for your review! Glad you had a great experience with our support team. If there is anything else we can do for you, please don't hesitate to let us know. We appreciate your support and feedback! - Lea, Rivo Support Manager

July 11, 2022

Very easy to set up and customize for reviews. Makes it easy to capture reviews right in the site Pete from support was very helpful.

readfuriously
United States
10 months using the app
TYDAL replied July 11, 2022

Thanks for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

January 18, 2023

Arianne gave me good fast support and she was very kind. She always responded fast and was always kind

Candy Monsters
Netherlands
10 months using the app
TYDAL replied January 18, 2023

Thanks so much for leaving a 5-star review! If there's anything else we can do to help, just let us know. Cheers, Kevin

August 17, 2023

They are very fast to solve any problem...and they always add new suggestions....I like it and truly recommend it!

MP Gymnastics
Portugal
10 months using the app
TYDAL replied August 22, 2023

Thank you for the awesome review! We're thrilled to hear that we've been able to solve your concerns quickly and provide new suggestions. 😊 We truly appreciate your recommendation! 🙏
- Lea & Rivo Team

July 27, 2023

This app is one of the best apps out there, simple to setup and customer service was top notch, Abbie helped navigate through the app, she's such a darling!!

drdadtoronto
United States
10 months using the app
TYDAL replied August 2, 2023

We're thrilled to hear that you love our app! 🎉 We strive to make setup a breeze and provide excellent customer service. Thanks for your kind words! 🙏
- Lea & Rivo Team

August 17, 2022

I have the free version of the app and they have AMAZING customer support. I wrote something in the chat box and got an answer within minutes. Incredible!!! The app itself is very simple to use and you can customize all colors and text which was great for my German store. It also has an email option to remind customers to rate the product, and an option to send out a discount code for a review. Great app. Totally recommend!

honorjewelry
Germany
10 months using the app
TYDAL replied August 17, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

October 14, 2023

Very easy to use, extreamly helpful customer support.

Elixshop
Hungary
10 months using the app
TYDAL replied October 16, 2023

Thanks for your kind words! We're thrilled that you found our app user-friendly and our support helpful.
- Lea & Rivo Team

October 28, 2022

This was my first time reaching out to RIVO PRODUCT REVIEW to get help and I spoke with Abby, she was very professional and willing to help! Abby was very prompt and before I asked my next question if was as if she already knew what I was going to ask. Thank you Abby for your help on today. :)

Divine Designs
United States
10 months using the app
TYDAL replied October 31, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 23, 2022

I spend the whole afternoon looking for a good reviews app. I wish i found this one earlier. Customer support is top. Give Lance a promotion

Ache Patches
Spain
10 months using the app
TYDAL replied March 25, 2022

Hey Ache Patches team, thank you for the awesome review! 🌟 We really appreciate you using the app! All the best, Katherine

July 4, 2022

5 Star all day! Abbie helped me and beyond my request. What a diamond she is. Rivo has been awesome for me so far and hope it remains that way! Team rivo you rock!

Sculpture Active
United Kingdom
10 months using the app
TYDAL replied July 4, 2022

We're so happy to see that you had a 5-Star experience! Your honest feedback means everything to us and we're glad that you feel we're on the right track! We're always striving to help you and your business succeed! Thanks, Kevin