TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

January 15, 2023

Amazing customer service all round. I was a little worried at first (as a first time user) but all my questions were answered in a timely and respectful manner. Thank you Paul!!

De Luxe
United States
11 months using the app
TYDAL replied January 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

March 25, 2023

Easy setup. Thanks Jel for helping out here and giving feedback and extra effort to our shop. Would totaly recommend the app and the great customer service - especially of Jel!

potflourri
Germany
11 months using the app
TYDAL replied March 26, 2023

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your wonderful feedback with us!
Much appreciated, Kevin

May 23, 2023

Muy buena! sobre todo su equipo de soporte es increíble y siempre están para ayudar y apoyarte, para poner reseña es la mejor

Dark Horse Primal
Mexico
11 months using the app
TYDAL replied May 24, 2023

¡Muchas gracias por compartir tu experiencia! Nos complace saber que nuestro equipo de soporte pudo brindarle un excelente servicio. ¡Gracias por elegir Rivo! - Lea, Rivo Support Manager

January 29, 2024

App is Good and Abbie is Awsome

SmartEtek® Nutrition Food Scale
United States
About 2 hours using the app
TYDAL replied January 31, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

June 19, 2023

Amazing support from Paul, which was very knowledgable and polite. He took care of things in a matter of 2-3 minutes. Well done Paul and the Rivo App team!

My Kawaii Store
New Zealand
11 months using the app
TYDAL replied June 20, 2023

Thank you for your excellent review! We take pride in our knowledgeable and polite team members who strive to resolve issues efficiently. Thank you for choosing our app and please let us know if there's anything else we can do. - Kevin

Edited July 19, 2024

Adrian was awesome and helped me get done exactly what I needed!!!!

HeggenHomeGoods
United States
11 months using the app
TYDAL replied September 12, 2023

Thanks for your kind review! It's great to hear that our team was able to help you out and add a personalized touch to your site. Glad you had a great experience!
- Lea & Rivo Team

October 27, 2023

I really love the help of Jel, she was able to help me out with all of my questions and, even give me some suggestions for my store. She was such a great help.

TheFitpro
United States
10 months using the app
TYDAL replied October 31, 2023

Thank you for sharing! We're so glad we could assist and offer valuable suggestions. Your satisfaction is our priority. Cheers to more success with your store! 🌟👍
- Kevin & Rivo Team

August 8, 2023

Jel was an absolute saint and helped us out with every question asked. Also very polite thank you ever so much

Plug and Place
United Kingdom
11 months using the app
TYDAL replied August 10, 2023

Thank you so much for your amazing review! We're thrilled our team was able to assist you with all your questions. We strive to go above and beyond always! Thanks again for your kind words, and if you ever need anything, we're here to help!
- Lea & Rivo Team

January 8, 2023

Very helpful ! Fast response, made things fast and easy even suggestions of things that would benefit my business!!

VibenStudiosBoutique
United States
11 months using the app
TYDAL replied January 9, 2023

We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! 🙌 Cheers, Kevin

January 31, 2023

Great customer support! The app is pretty good and I love that I can customize the language on the widget. Recommend!

selja tugi
Estonia
10 months using the app
TYDAL replied January 31, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin