TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,415)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Abbie was very quick to assist with what I needed and went above and beyond to put add additional VIP features. I love how the review options gives something extra to my store.
We're pleased to hear that we were able to assist you quickly and went above and beyond to help you with your needs. We're also glad to hear that you love the review options that our product offers and find it to be a valuable addition to your store. If you have any further questions or feedback, please don't hesitate to reach out to us.
Best wishes, Kevin
Just started using the app and did a chat with Abby. She was so helpful and even critiqued my website along with giving me links. She also schooled me on using social media. If the app is anything like Abby then it's a keeper! Thanks again Abby!
Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin
The app is very easy to use, customizable and the live support is outstanding both in quality and speed! You really don't need to be a computer wizard to make it work!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Fast and great help, answered all my questions, very easy and simple communication with customer services. App easy to use.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Application très utile et service client rapide, compétent et réactif. Je recommande fortement cette app.
Merci pour votre avis positif ! Nous sommes heureux d'apprendre que vous trouvez notre application utile et que notre service client a été utile. Nous continuons à travailler dur pour offrir une expérience utilisateur exceptionnelle. Merci d'avoir recommandé notre application ! - Lea, Rivo Support Manager
I must say Pete has great customer service! He was very helpful and offered other options to help promote my store. I will definitely recommend Rivo to others.
It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for recommending us!
Much appreciated, Kevin
I had to contact them for support and Paul assisted me with unlocking the additional features. So far it's been pretty handy.
Thanks so much for the 5-stars and glad you are liking the app so far! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin
Arianne from Rivio reviews provides exceptional customer service. Her patience and willingness to assist with any issues make her stand out as a true asset to the company. She consistently went above and beyond to ensure that my every customer need was satisfied and met. I highly recommend reaching out to her for any support related concerns as she will be more than happy to help. Arianne is the epitome of what great customer service looks like and I couldn't be more impressed with her. Thanks again Arianne.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
really helpful on the chat feature and was able to help me import reviews from another store. Quick to respond.
app is east to use and install on the website
Thanks for the awesome review! We're glad to hear that our app was easy to use. We appreciate your kind words and Our team is always here to assist you.
- Lea & Rivo Team
I enjoy my whole experience. It was fast and easy, and the person I chatted with was fast with responding and even giving me additional help.
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin