TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 2, 2022

The app itself already looks very well built, on top of that, the support from the team is fast & helpful! I recommend the app & team for 100%.

Bearcandle
Belgium
Over 1 year using the app
TYDAL replied October 3, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩 Much appreciated, Kevin

Edited June 13, 2024

The Tydal app has been bar far the easiest and most professional review and email capture app we’ve tried. Sticking with this one! Jamie is also a great help if any issues arise.

Strange Motion Limited Co
United States
Over 1 year using the app
TYDAL replied February 19, 2023

Your positive feedback is greatly appreciated. Thank you for letting us know that we're on the right track!
Much appreciated, Kevin

January 23, 2023

This is a fantastic free app with great customisation and excellent support provided by Pete. Thanks!

Neat Whisky Club
United Kingdom
Over 1 year using the app
TYDAL replied January 23, 2023

Thanks so much for the 5-star review, and we greatly appreciate you using our app! Much appreciated, Kevin

October 4, 2023

Paul was super helpful and patient with all my questions, Paul guided me through all questions i had and I was able to adjust my review widgets etc properly. Thanks Paul

NY Gift Boutique
United States
Over 1 year using the app
TYDAL replied October 6, 2023

Thank you for your kind words and feedback! So glad to hear our team could assist and provide an excellent support experience.
- Lea & Rivo Team

January 4, 2023

Great app with a great support.
Thank you Abbie, so much for your great service and speedy responses.
Pleasure speaking with you.

Sydney Phone Cases
Australia
Over 1 year using the app
TYDAL replied January 4, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 16, 2022

I used this app to help me obtain reviews from customers. Once my site was confirmed they deleted the branding and were very helpful

Clair's Corner
United States
Over 1 year using the app
TYDAL replied November 16, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

July 13, 2022

The app is exceptionally easy to use and the customer service help is amazing. Really quick responses and Harleen was very helpful and brightened my day!

Bedding Heaven®
United Kingdom
Over 1 year using the app
TYDAL replied July 13, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 15, 2022

These guys have Superior customer service and have made all there products very simple to use!!

As an added bonus they also allow you to remove their branding for free!

This really allows businesses to hold all the attention on themselves and is just simply amazing.

Thank you Rivo for your dedication to great products and your absolutely phenomenal customer service whenever I need help, I will definitely be recommending you to everyone I know!

S&J Liquidation Services
United States
Over 1 year using the app
TYDAL replied December 19, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited October 30, 2024

Setting up the app was hassle free and both Mica & Sam have really helped me out, at various points, not only with verifying my store, but also with removing 'powered by shopify' from my footer. Sam also reminded me where I could enable the reviews to show (something Shopify had hidden away in a less than obvious place). Excellent service, and the pop up email subscription box is worth getting as well!

Get Yer Sustainable On
United Kingdom
Over 1 year using the app
TYDAL replied July 28, 2023

Thank you for your amazing feedback! 😊 It means a lot to hear that your experience with our app setup was hassle-free. 🙌 We're glad our team provided great support and we're thrilled you're enjoying the app! Let us know if there's anything else we can do for you!
- Lea & Rivo Team

January 31, 2023

This app is awesome and exactly what I was looking for. Thank you Paul for your help and your funny gifs too!

Benji&Me
United States
Over 1 year using the app
TYDAL replied February 1, 2023

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin