TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,331)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

February 21, 2023

arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!

Scented Studio By Lili
United Kingdom
40 minutes using the app
TYDAL replied February 21, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin

April 8, 2023

great customer service. upgraded a lot for me and was super helpful. can't wait to see what this app could be once it's at its best.

Bookish Night In
United Kingdom
39 minutes using the app
TYDAL replied April 10, 2023

We appreciate your support and are excited to continue working towards making our app the best it can be. Our team is dedicated to providing high-quality products and exceptional customer service, and we are committed to continuously improving to meet the needs of our customers. Thank you for choosing our app and for placing your trust in us.
Cheers, Kevin

November 29, 2022

Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!

Niche Perfume Decants
Italy
39 minutes using the app
TYDAL replied November 29, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited December 14, 2022

It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.

bingltd
United States
38 minutes using the app
TYDAL replied December 14, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

March 6, 2023

great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use

DACEMAX
United States
38 minutes using the app
TYDAL replied March 6, 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

November 18, 2022

Mica hat mir super geholfen und mir noch einen extra Tipp gegeben, wie mein Shop verbessert werden kann.

vibrant flair
Germany
38 minutes using the app
TYDAL replied November 18, 2022

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind. Vielen Dank für die 5 Sterne und lassen Sie uns wissen, ob wir noch etwas tun können, um zu helfen. Tschüss, Kevin

Edited February 6, 2023

The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!

CornholeAntics
United States
38 minutes using the app
TYDAL replied February 6, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 4, 2022

Customer support is excellent. Fast and knowledgable. The app is so easy to use. User interface is excellent as well

REBELLIVN
United States
38 minutes using the app
TYDAL replied November 4, 2022

It's music to our ears that you are happy with our customer support! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

January 9, 2023

So quick and helpful on the setting phase.
Ready to use dashboard and lot of settings, now waiting for new reviews :)

Spiny.it
Italy
37 minutes using the app
TYDAL replied January 9, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 28, 2022

Just installed the app and the live chat service is excellent, thank you Lance! Can't wait to receive product reviews through Rivo!

Haku Creatives
South Africa
37 minutes using the app
TYDAL replied November 28, 2022

Thanks for installing our app! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin