TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 3, 2023

Great product! Great service! Prompt, friendly, customer service! They give great tips too! Arianne was a big help!

scamper
United States
9 months using the app
TYDAL replied May 4, 2023

Thank you for your fantastic review! We're so glad to hear that you're happy with our app and our service. Thank you for your business and for choosing Rivo! - Lea, Rivo Support Manager

April 5, 2023

Every feature I've been looking for in a CRM. Got support from Mica getting set up, super great customer service!

Pretty Dang Sweet
United States
9 months using the app
September 28, 2023

Paul was superb with his service in assisting me. He went above and beyond solving more then one request during our chat. This allows me to open my store now and not sweat the small stuff. Excellent service, very patient! Thanks again!

Detroit Riot Club
United States
9 months using the app
TYDAL replied October 4, 2023

Thank you for the wonderful feedback! So glad to have been able to assist you with all your requests. Congratulations on opening your store, and we're always here to help when you need us.
- Lea & Rivo Team

January 24, 2023

fast service, no fail!
Solved my problem in minutes. I really like this app and recommend it to everyone!

Ellamartine
Brazil
9 months using the app
TYDAL replied January 24, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best regards, Kevin

November 14, 2023

The application has a top notch support. The chat is available and you can get a response right away. Abbie helped me to remove the Rivo brand and gave me additional useful advice and information regarding my website. The app is working properly sending review requests to customers, which are very important for any business. The app interface it’s easy to navigate and use. I highly recommend

Gardening Plants And Flowers
United States
9 months using the app
TYDAL replied November 17, 2023

Thanks a bunch! So glad you find our app and support helpful. Your kind words and recommendation truly made our day.
- Lea & Rivo Team

April 21, 2022

I'm just in the process of setting up the app but I have to say the customer Sevice is excellent

The Mail Drop Gift Shop
United Kingdom
9 months using the app
TYDAL replied April 21, 2022

Thank you for installing our app! If you need further assistance along the way, just let us know. We're always happy to help. 😊 Best regards, Kevin

July 29, 2023

great support
easy to use, hopefully they implement some kind of review scraper, otherwise very gut app and for free :O

Beauttigo
Czechia
9 months using the app
TYDAL replied August 2, 2023

We're thrilled that you found our support great! 🙌 Our goal is to make things easy for our customers. We appreciate the feedback, we'll definitely look into it!
- Lea & Rivo Team

Edited July 9, 2024

The App is great, the service, I don't even know how to thank you. Good App. It fully met my needs. Special Thanks for Jamie for your help.

Minha loja
Brazil
9 months using the app
TYDAL replied October 13, 2023

Thank you so much for your kind review! We're thrilled that our app met your needs and that our team provided excellent service. We're here to help anytime!
- Lea & Rivo Team

January 28, 2023

Great assistance and chat! patient with me and everything! Mica was very helpful by providing needed information Love Herrrrrr!!!!! Her helping me in this manner made me excited about using this app for my store!!!

MoJoph Design Boutiq
United States
9 months using the app
TYDAL replied January 30, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃Best regards, Kevin

March 20, 2023

Very pleasant experience with this review app! Arianne was especially helpful and it was so so quick. Can't wait for my first product reviews now!

Jewelry Eye Love
United States
9 months using the app
TYDAL replied March 20, 2023

We take pride in providing excellent customer service and support to all of our users. We hope you'll receive many great product reviews with our app, which will help you improve your business and attract more customers. Please feel free to reach out to us if you have any questions or concerns, and thank you again for choosing our review app.
Much appreciated, Kevin