TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

April 12, 2023

I had excellent support and found it very easy to set up. Very beneficial and made easy.

MapleMomentum
Canada
About 2 months using the app
TYDAL replied April 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

October 13, 2022

I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.

T Bucket Tees
United States
About 2 months using the app
TYDAL replied October 13, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin

May 11, 2023

Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews.
Special thanks to Abbie for helping me out.

Amar Designz
Canada
About 2 months using the app
TYDAL replied May 12, 2023

Thank you so much for your amazing feedback! Glad to hear that our support team was able to help. Happy to have you with us and we can't wait to see how you continue to use the app! - Lea, Rivo Support Manager

September 24, 2023

Easy to use, fast and good customer service.

EverydayKitchen
United Kingdom
About 2 months using the app
TYDAL replied September 29, 2023

Thanks for the feedback! We're glad you found our app easy to use and had a great experience with our team. Your satisfaction is our top priority! 😊
- Lea & Rivo Team

March 23, 2022

Abbie was Awesome, I really appreciate the service she provided! Abbie was Very Professional, Friendly, Quick response, Thoroughly understood the reason for the contact. Abbie was Phenomenal!!!!! Thank YOU Abbie!!!!!...

Vision Your Own Marketplace
United States
About 2 months using the app
TYDAL replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback and we are here for you anytime! 🤩 Cheers, Katherine

October 11, 2023

I have to give credit to the creators of this wonderful app, Their support team was super helpful and they responded within minutes. Not only that but the app is really well built, it gave clear instructions of what to do and where to go. It was also very easy to navigate through and it really brings life to your website. I highly recommend this app to old and new drop shippers.

baabibox
United States
About 2 months using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're thrilled to hear that you enjoyed using our app. Our support team is always here to assist you.
- Lea & Rivo Team

April 12, 2023

It's very rare that you come across such a thoughtful, customer focused company these days. We have used many different apps on Shopify stores, but Rivo stand head and shoulders above the rest in terms of support and product delivery. Give their amazing apps a try, you won't be disappointed. Thanks!

Bonne Maison
United Kingdom
About 2 months using the app
TYDAL replied April 12, 2023

We're thrilled that you found our team to be customer-focused and that our apps exceeded your expectations. Providing excellent support and product delivery is one of our top priorities, and we're glad to know that our efforts have made a difference. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Please don't hesitate to reach out if you have any further questions or needs in the future.
All the best, Kevin

September 10, 2023

The app was fairly easy to install and set up, the more complex parts they have a chat feature and the support team member (Arianne) who i spoke to is phenomenal very speedy response and got everything set up the way i needed it, highly recommended

Toffee Apple Studios
United Kingdom
About 2 months using the app
TYDAL replied September 13, 2023

Thanks for the feedback! Glad to hear that you found our app easy to install and set up. Our team works hard to provide excellent support, and we're thrilled that we were able to help. We appreciate your recommendation!
- Lea & Rivo Team

December 2, 2022

Service is spectacular. Received more than I asked for. Thank you to Betty for giving me tips on how to upgrade my store. (I learned favicons from her!)

Tecoru
United States
About 2 months using the app
TYDAL replied December 2, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 22, 2022

Amazing app, and it's free! Customer support is always super fast and helpful (shoutout to Paul and Jel for their help).

Just Nae Co
United States
About 2 months using the app
TYDAL replied November 22, 2022

So glad that you are happy with our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin