TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

August 16, 2023

I WILL DEFINETLY RECOMEND AS ITS GREAT APP AND ITS SUPPORT SERVICE IS AMAZING....LOVE IT...
I GOT INSTANT REPLY AND SOLUTION WHEN I GET CONNECT WITH SUPPORT TEAM AND MR. PETE WAS HELPFUL AND NICE MAN ON CHAT..

Dar Decent
India
About 2 months using the app
TYDAL replied August 18, 2023

Thank you so much for your amazing review! We're thrilled you loved our app and had a great experience with our support team. We appreciate your recommendation, and we're here to help whenever you need us!
- Lea & Rivo Team

April 22, 2023

Hello, I would like to thank Jel, a professional from Rivo, for the service he provided, he was super kind to assist my guests and also gave me valuable tips where I can implement it in my online store. Rivo surprised me with its tools, I'm very excited about the partnership. Strong hug. Edgar Richards

Animal Adventures Shop
Portugal
About 2 months using the app
TYDAL replied April 24, 2023

Hi Edgar, thanks for your wonderful feedback! We're glad to hear that Jel provided a great experience and valuable tips for your online store. We're excited to have you as a partner and can't wait to see how we can help your business grow! - Lea, Rivo Support Manager

January 10, 2023

Jel was so helpful with all the services I needed. Wait to see how the app helps with reviews for my store.

pressedxleishyion
United States
About 2 months using the app
TYDAL replied January 10, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

July 27, 2023

Great chatting with Pete. Top notch customer experience, would text them again only for a quick chat to send GIFs

Explorer
Italy
About 2 months using the app
TYDAL replied August 2, 2023

Thanks so much for the review! It was our pleasure to provide a top-notch support experience. Feel free to chat anytime you need help!
- Lea & Rivo Team

October 19, 2023

Super quick to respond, and really helpful. It took me a little while working with the assistant to get my reviews to import from Squarespace, but after some help we got it working! Really nice people to talk to, very grateful.

Dog Forbid
United Kingdom
About 2 months using the app
TYDAL replied October 23, 2023

Awesome! So glad we could make it work for you. Thanks for sharing your experience. Feel free to reach out anytime!
- Lea & Rivo Team

November 13, 2022

I downloaded Rivo P. Reviews to have a point system to my shopify shop to understand better what my customers think about my products. The support team of Rivo especially Arianne was there to help me with the set up and the process. It was very appreciated and thankful, i recommend the application, 5 stars from me.

BottargaSivota
Greece
About 2 months using the app
TYDAL replied November 15, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

January 3, 2023

Ich habe die App seit ca 10Minuten und bis jetzt gefällt Sie mir sehr gut. Ich hoffe das ganze besteht weiterhin genauso! Aber bis jetzt bin ich zufrieden!

UpsooMixer
Germany
About 2 months using the app
TYDAL replied January 3, 2023

Vielen Dank, dass Sie sich für unsere App entschieden haben! 🤩 Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Tschüss, Kevin

September 24, 2023

Superb. Great service. Very willingly helped me.

Aezos Mart
Malaysia
About 2 months using the app
TYDAL replied September 29, 2023

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Our team is always here to help. 😊
- Lea & Rivo Team

August 19, 2022

Looking for a review app for my new Shopify store and Rivo and the lovely Betty have been very helpful and it was very quick and easy to set up and looks great. Looking forward to my first review.

Primrose Nest
United Kingdom
About 2 months using the app
TYDAL replied August 19, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

April 10, 2024

系統很完整,也很方便設定,可以上傳圖片與影片,也可以自定義顯示文字。客服人員Sam主動詢問另我倍感親切。之後測試希望會有好的結果與購物體驗。

岸下事物 Tydo Info
Taiwan
About 1 hour using the app
TYDAL replied April 11, 2024

很高興您發現我們的系統用戶友好且可自訂! 我們的目標是提供最佳體驗,因此我們的團隊能夠為您提供幫助真是太好了。 這是美妙的結果! 🌟
- 凱文和蒂達爾團隊