TYDAL Product Reviews App
Reviews (2,341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.
Refine
-
By rating
after staying up all night trying to use this app, i've come to the conclusion that i will not be able to use it because i havent been able to import my reviews from a previous app. cs was not ble to help me because they couldnt under stand that the csv file i was trying to save to my mac wasnt actually saving what i input. i wasnt receiving any errors when saving either. cs just kept telling me to make sure i was inputting the product id correctly which i was. since i wasnt able to get the proper solution, i will continue to use the helpful crowd reviews app instead, since the only reason i tried out this app was to utilize the "upload media" feature for customers. i didnt realize the helpful crowd reviews app also offered the same feature.
Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!
We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin
Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)
We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin
absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional
Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin
Bin begeistert von der App. Einsteigerfreundlich, kostenloser Plan verfügbar, vor allem ist die App übersichtlich und schön aufgebaut. Hat alle Funktionen die ich benötige. Konnte Emojis benutzen und alle Texte auf Deutsch anpassen. Der Kundensupport über Live-Chat war sehr freundlich und angenehm.
Danke
Danke für Ihre Rückmeldung! Es freut mich sehr zu hören, dass Sie mit unserer App zufrieden sind. Wenn Sie weitere Fragen oder Bedenken haben, ist unser freundlicher Kundendienst immer bereit zu helfen :) - Lea, Rivo Support Manager
App is great. Arianne from support helped a lot with details. Excellent service. Recommending to everyone
Wonderful! Thank you so much for the positive feedback and 5-stars! Best regards, Kevin
Paul attended me and he was very kind, he gave me a lot of attention and the application is very easy to use
Thank you for your review! We're thrilled to hear that our team provided excellent service and that you found our application easy to use. We appreciate your feedback and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager
Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin
Abbie was so helpful and was able to solve any issues. Will contact if needed again in the future.!!
Thank you for the positive 5-star review! 🙌 Cheers, Kevin
The app requires no installation & the process was very streamlined. Abbie was super helpful and displayed exemplary customer service. Definitely the best experience I have had with any Shopify app thus far. Keep up the great work, Abbie and the complete Rivo team! I definitely look forward to exploring other products that Rivo has!
We're thrilled to hear that the installation process was streamlined for you and that we have provided you with exemplary customer service. We're also excited to hear that you are interested in exploring other products that Rivo has to offer. We are committed to providing our customers with the best possible experience and are constantly working to improve our offerings. Please don't hesitate to reach out to us if you have any questions or feedback in the future.
Thanks, Kevin