TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

January 24, 2023

This app has really wonderful customer service. It has a lot of features and is customizable. So far it seems like a great app.

Kiappy
United States
8 months using the app
TYDAL replied January 24, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 16, 2023

Had an amazing chat with ABBIE tonight so helpful with my site and your app. I will shout from the rooftops about RIVO. I’m a super fan

TatSwag Art Collective
United States
8 months using the app
TYDAL replied March 17, 2023

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business and look forward to continuing to provide you with a great experience.
Best regards, Kevin

May 7, 2023

Ich kann diese App wirklich nur jedem ans Herz legen. Der Kundensupport war 1A ich habe nix zu bemängeln.

STRIISH
Germany
8 months using the app
TYDAL replied May 8, 2023

Vielen Dank für Ihre Bewertung! Wir freuen uns zu hören, dass Sie mit unserem Kundensupport zufrieden sind und die App weiterempfehlen. Wir schätzen Ihr Feedback und stehen Ihnen jederzeit für weitere Fragen oder Bedenken zur Verfügung - Lea, Rivo Support Manager

November 19, 2022

Paul did a great job helping me set up the product reviews for my website. He also showed me how to edit the email copy so that I could tailor it to the voice of my brand. I also use Rivo for my opt-in email pop-up and I love it!

Garden Queen
United States
8 months using the app
TYDAL replied November 21, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 5, 2023

Your customer support is the best in the whole Internet! Thank you. also the app is cool, easy to use and very useful for the small businesses. Love it!

mooods
Italy
8 months using the app
TYDAL replied June 7, 2023

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our customer support and found our app helpful. We strive to provide the best support possible and it makes us happy to hear that we exceeded your expectations. - Lea, Rivo Support Manager

November 2, 2022

I used this app and it looks so good the help support was excellent, freindly, and very good in assist.

Mgic4M
United States
8 months using the app
TYDAL replied November 3, 2022

Excellent! ✨ Thanks so much for the 5-stars! Let us know if any questions come up or if we can help along the way. Best regards, Kevin

January 16, 2023

This app has been great! They have great customer service and are very helpful. Would definitely recommend

Complexion Skincare and Aesthetics
United States
8 months using the app
TYDAL replied January 16, 2023

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

September 6, 2023

Awesome support!!

vardagsgrejer
Sweden
8 months using the app
TYDAL replied September 8, 2023

Thank you for the kind words! We're glad we could help you out. Let us know if there's anything else we can assist you with.👍
- Lea & Rivo Team

June 6, 2022

OMG! Trish was absolutely amazing she gave me the best customer service she also gave me some helpful tips for my website .. Don't waste time i would definitely recommend this app!!!

Glambosslifestyle
United States
8 months using the app
TYDAL replied June 7, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

March 14, 2023

Spoke to Paul. Fantastic guy. Very helpful. I asked him to verify me and he kindly did. In addition, I asked him steps to design the rating stars and he explained how I could do that.

Luxfestival
United States
8 months using the app
TYDAL replied March 14, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin