TYDAL Product Reviews App
Reviews (2,341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.
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I just installed the app and had a great experience so far. Jel was very helpful in getting it set up. I haven't used it yet but so far it seems very easy and simple to use.
Marvelous! Thanks so much for installing our app, and we are so glad that you had a great experience so far! If you have any further questions or experience issues along the way, just let us know. We're always here to help. 🙌 Cheers, Kevin
It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.
Thanks You, and wish you very good luck for coming days.
Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin
The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.
Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin
Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete
Hi Levente,
Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.
We look forward to hearing back from you soon.
Warm regards,
Lea
Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H
It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin
this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
Sie sieht bis jetzt gut aus. Wie sie dann später tatsächlich funktioniert, werde ich sehen, wenn mein Shop online ist. Mitarbeiter freundlich & hilfsbereit
Genial! Vielen Dank für die 5 Sterne! 🌟 Prost, Kevin
Great app and really easy to set up and confirm verifed. Superb customer support. Thanks Mika :) support me
We're glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin