Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

Edited November 30, 2022

The app works really well. Great customer service, very nice and kind people. They are willing to help and are very supportive. Highly recommend this app!! Paul helped very well, was very supportive and his recommendations were excellent.

Estaganza
United States
13 minutes using the app
TYDAL replied November 30, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 19, 2023

Customer service is a delight to work with. Very helpful and even a bit funny! Building a website is stressful but working with Rivo to add reviews to my site was easy peasy.

The Red Shed Market
United States
13 minutes using the app
TYDAL replied January 19, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

May 31, 2022

We shall see how it goes with the app, but the customer service so far has been stellar. Thanks, AA!

BM25.com
United States
13 minutes using the app
TYDAL replied May 31, 2022

We appreciate you taking the time to leave a review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

January 3, 2023

The assistant that helped me was betty! And her service was quick, efficient, and very professional! She was straight to the point and verified my website and removed the watermark for me with no issues absolutely free!

J'Vanees
United States
13 minutes using the app
TYDAL replied January 3, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

October 18, 2022

Great service and great people that help with any questions :)
Have fun using it and love the simplicity of the app

Epic Organic
United States
12 minutes using the app
TYDAL replied October 18, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 8, 2022

Ryan helped me a great deal, he was very nice and has wonderful interpersonal skills . He made my process very smooth.

immortelleclothing
United States
12 minutes using the app
TYDAL replied December 8, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

May 30, 2022

The customer support is amazing! I love how easy it is to use and can't wait to get reviews in! Thank you!

MotionPictureCoffee
United States
12 minutes using the app
TYDAL replied May 30, 2022

We are so pleased that you are happy with our customer support. Thank you so much for the 5-stars! If you need further help along the way, just let us know. Much appreciated, Kevin

March 30, 2022

Use este app e gostei bastante do suporte, me ajudou muit. espero que continue tendo um bom desempenho para minha loja e para diversas outras.

PromoNet
Brazil
11 minutes using the app
TYDAL replied March 30, 2022

Estamos muito felizes que você esteja gostando de nossos serviços! 🙌 Seu elogio em sua avaliação de 5 estrelas é muito apreciado! Obrigado, Kevin

March 5, 2023

Amazing customer support, great app, great user experience, nice features we have multiplied customer email collection.

Faithful Walls
United Kingdom
10 minutes using the app
TYDAL replied March 6, 2023

We're over the moon that we have exceeded your expectations. Thank you for your review, it truly made our day!
Much appreciated, Kevin

May 17, 2022

my chat with betty was great! she was nice- not a bot and handled my need quickly! I have not used the app yet and im customizing it now but if someone like betty is always around to help then i know it has to be good!

Bebecito Botanicals
United States
10 minutes using the app
TYDAL replied May 17, 2022

We're so happy to see that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! Thanks, Kevin