TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 29, 2023

Good, nice and simple app, have more that other apps. Easy to customise and have some nice options for free. Good help service as well

Naked Cat Zone
United Kingdom
8 months using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! We're glad you enjoyed the app features and found our support team helpful! 😊 we're here to assist anytime you need help! 👍
- Lea, Rivo Support Manager

March 1, 2023

amazing customer support, really responsive representatives and was super supportive. Definately the fastest customer support I've had yet

MinimalRestore
United States
8 months using the app
TYDAL replied March 2, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
Much appreciated, Kevin

January 15, 2023

Arianne was really amazing!! She answered all my questions, quickly resolved my issue in a very professional yet friendly manner. I loved the way to made it super easy for me and then suggested I check out the loyalty program with I plan to do. I'm not just saying this but her personally beamed through the entire chat process. Keep shining Arriane! it was my pleasure. Super friendly and super professional! Totally Amazing Gifts

Totally Amazing Gifts
United States
8 months using the app
TYDAL replied January 16, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

July 5, 2023

Excellent! As an e-commerce business owner, managing and showcasing customer reviews is a crucial aspect of building trust and driving sales. I recently integrated the Rivo Products Review Shopify app into my store, and it seems to be an effective solution for streamlining the entire review management process.

The Rivo app offers a user-friendly interface that makes it easy to set up and configure.In addition, the support given by Jel was super awesome. Her kind way of assistance made my day. Thanks to her and this great App

OyeBRO
India
8 months using the app
TYDAL replied July 6, 2023

Thank you so much for sharing your experience! 🙌 So happy to hear that our team was able to help! We appreciate your support and for recommending our app! 🙏
- Lea & Rivo Team

Edited January 3, 2023

Suporte da Rivo sensacional, a Abbie é um grande exemplo de como devemos tratar os nossos clientes!
Tenho certeza, que a Rivo e seu time vão crescer muito e nos ajudar com a sua solução para todos os lojistas!

Simplesmente, incrível!

Recomendo muito a Rivo!

Obrigado!

Bugigangas Store
Brazil
8 months using the app
TYDAL replied January 3, 2023

Estamos satisfeitos por você estar satisfeito com nosso suporte e serviços! 😊 Muito obrigado por reservar um tempo para deixar uma excelente avaliação! Se houver mais alguma coisa em que possamos ajudá-lo, informe-nos a qualquer momento. Nossa equipe aqui no Rivo terá o maior prazer em atendê-lo. 🙌 Tudo de bom, Kevin

September 20, 2022

Was looking for a new review app and Rivo seems to be a perfect fit. Also, Arianne was amazing and answered any questions. Looking forward to explore the app further and I think it will be great for my store and my amazing customers.

FABVOKAB
United States
8 months using the app
TYDAL replied September 20, 2022

Wonderful! We are always here to help and super excited that our app was a perfect fit for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 24, 2023

Great app. Customer service is brilliant. Thoroughly recommend. Dashborad is very easy to use and simplified.

Canvas & Panels
United Kingdom
8 months using the app
TYDAL replied July 26, 2023

Thanks so much for the awesome review! 🙌 We're thrilled to hear that you're enjoying our app. Our team has worked hard to create a user-friendly interface for our customers. We appreciate your recommendation! 💚
- Lea & Rivo Team

December 28, 2022

Great experience using the app and awesome experience working with Yaci! One of the best apps that I have used so far for my store. Thanks Rivo!

Blend of Soul
United States
8 months using the app
TYDAL replied December 29, 2022

We're so happy to see that you had a great experience with us! 🙌 We're always striving to help you and your business succeed! Cheers, Kevin

July 31, 2023

it was a pleasure speaking with Paul he give me a full understanding of Rivo and helps me to understand more of what I can do for my store Fashion Frenzy thank you.

Fashion Frenzy
United States
8 months using the app
TYDAL replied August 2, 2023

We're thrilled to hear you had a great experience with us! It means a lot to us! Our team is always ready to assist whenever you need it. Feel free to reach out anytime.👍
- Lea & Rivo Team

October 29, 2022

super helpful support and great communication. this type of service makes it easier to improve our store thank you for your help

BABOREA
United States
8 months using the app
TYDAL replied October 31, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin