TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,505)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 24, 2024

Great tool and the best customer service! Very attentive and really patient. Thanks for the great work guys :)

Mini Moments Label
Australia
3 days using the app
TYDAL replied October 27, 2024

Awesome to hear you’re loving the tool and our customer service! Thanks for the appreciation—we’re here for you anytime! 😊
- Kevin & TYDAL Team

August 10, 2024

Great help, great experience with the app. Jamie was really helpful with my questions.

Glassy Skincare
Malaysia
2 months using the app
TYDAL replied August 11, 2024

Thanks so much! We're thrilled you had a great experience and found our help useful. Your feedback means the world to us! 😊
- Kevin & TYDAL Team

July 14, 2024

Sam was super helpful and went above and beyond to help me! Very impressed with this app already and I just started using it :)

MITO &CO
Canada
3 months using the app
TYDAL replied July 16, 2024

Thank you! We're delighted to hear our support went above and beyond for you. We're here to make your experience with our app outstanding!
- Kevin & TYDAL Team

October 11, 2024

This is the best product reviews app haha! Not only is it completely free, but it also comes with all the features you'd expect from paid apps. The customer support? Absolutely outstanding! They're incredibly friendly, quick to respond, and addressed all my questions with flipping ease! Oh, and no watermark? For free? I couldn't believe it at first, it seemed too good to be true! Now, I can’t help but laugh at anyone still using other review apps!

havedolls
Portugal
About 4 hours using the app
TYDAL replied October 14, 2024

Wow, thanks for the awesome review! We're over the moon to hear how much you're enjoying our app and support. Happy to have you with us—here to help anytime! 😊
- Kevin & TYDAL Team

August 5, 2024

Thank you for the good support. Sam was help me very good and explain pretty good how to insert everything and manage the application inside the store. I m very grateful to got some good support like this.

GobiPet
Germany
6 days using the app
TYDAL replied August 7, 2024

Thrilled to hear our support team could help! Thanks for sharing your positive experience, and we're here whenever you need us. 😊
- Kevin & TYDAL Team

October 10, 2024

Sam was very helpful and gave me free of charge advice about improving my website.

Polina Urvantseva gallery
Sweden
8 days using the app
TYDAL replied October 14, 2024

Thanks for your feedback! We're happy to help and glad you found our advice useful. Here whenever you need more tips! 😊
- Kevin & TYDAL Team

September 16, 2024

Customer service & features are just perfect!

VerseVogue
France
29 days using the app
TYDAL replied September 17, 2024

Thanks for the fantastic feedback! We're thrilled you find everything perfect. 😊
- Kevin & TYDAL Team

October 13, 2024

Sam was so helpful and our communication was so clear and simple. appreciate his help.

DiroLoja
Portugal
5 days using the app
TYDAL replied October 15, 2024

Thanks for your review! We're glad to hear our communication was clear and helpful. Always here if you need more support! 😊
- Kevin & TYDAL Team

August 10, 2024

In my opinion this is hands down the best review app out there, and it's completely free. Jamie from customer support went above and beyond to help me get set up. if any review app deserves more than 5 stars, it's this one.

MySpyShy
United States
1 day using the app
TYDAL replied August 11, 2024

Wow, thank you for such an amazing review! We're thrilled to hear you're loving the app and our support. Your kind words truly make our day! 😊
- Kevin & TYDAL Team

July 27, 2024

Still setting up the app, but everything looks great so far and Sam from support was very helpful! :)

Christian4Life
United States
25 days using the app
TYDAL replied July 29, 2024

Thanks for the feedback! We're glad to hear the setup is going well and our support team could help. 😊
- Kevin & TYDAL Team