TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,505)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

September 19, 2024

Amazing customer support. Had help from Sam, Adrian and Jamie. Had an issue with the widget being off margin on our website's product page and kindly customized the colour of the review stars. They sorted out our issues in a timely manner. Thanks again!

Elysius
Australia
About 12 hours using the app
TYDAL replied September 20, 2024

We're thrilled we could resolve your issues quickly and customize to your needs! Thanks for your kind words. 😊
- Kevin & TYDAL Team

Edited July 31, 2024

Excellent so far and the help team (Jamie) was awesome answering some questions I had about set up. She got us authenticated and verified in no time! We've already gotten around 30 reviews in our first month!

RiveryMFG
United States
23 days using the app
TYDAL replied July 11, 2024

We're thrilled to hear you had a great experience! Thanks for choosing us and happy to have you onboard.
- Kevin & TYDAL Team

August 31, 2024

I've had a very good experience with this app. It's completely bug free, and very light and usable. At the same time, it does offer a few customizations to suit one's needs.

Their support team (the team member I connected with Sam) is also very responsive and friendly.

Merasa Jewellery
India
1 day using the app
TYDAL replied September 2, 2024

Thank you for your wonderful review! We're thrilled you're enjoying the app's usability and our support team's responsiveness. We're here to help whenever you need us!
- Kevin & TYDAL Team

July 24, 2024

Tydal is a great way to enable reviewing on your store, especially for those business owners who do not have a huge budget to spend on getting subscription of various apps, and the support team is awesome.

CenjaWraps
India
7 days using the app
TYDAL replied July 25, 2024

Thanks for the glowing review! We're thrilled to hear that Tydal fits your needs and budget. Big shoutout to our support team for making your experience awesome!
- Kevin & TYDAL Team

September 14, 2024

Perfect for a free app, all the basic needs are there, easy to understand and navigate

Productify
Pakistan
1 day using the app
TYDAL replied September 16, 2024

Thanks for the great review! We're glad you find the app perfect for your needs and easy to use. 😊
- Kevin & TYDAL Team

August 24, 2024

An amazing and easy to use application, what more could you ask for? A true work of art and how it looks, simply AMAZING. 10 out of 10
The helping service is amazing and very friendly too.
THANKS to James to be helping me all the time. <3

Essential Decants
Spain
1 day using the app
TYDAL replied August 25, 2024

Wow, thanks for such a glowing review! We're thrilled you love the app and our support team. Your happiness is our top priority! ❤️
- Kevin & TYDAL Team

September 8, 2024

The team is incredibly attentive, friendly, and quick to respond. Their excellent customer service made everything smooth and pleasant. A special thanks to Adrian for his outstanding support. Highly recommended!

Nexora
Spain
3 days using the app
TYDAL replied September 9, 2024

Thank you for the glowing review and the shoutout to our support team! We're so glad everything went smoothly. Thanks for recommending us!
- Kevin & TYDAL Team

October 21, 2024

Same was very helpful in removing the branding. Thank you!

BARK AND BAUBLE
United States
15 days using the app
TYDAL replied October 23, 2024

We're glad to hear you received the help you needed! Thanks for your feedback, and we're here if you need anything else. 🌟
- Kevin & TYDAL Team

September 6, 2024

Great service! Thanks Jamie for all your help.

LeiBruce
China
About 1 month using the app
TYDAL replied September 8, 2024

You're welcome! We're glad to have been able to help. Thanks for your kind words! 😊
- Kevin & TYDAL Team

August 6, 2024

Excellent customer service, fast and efficient! Shoutout to Sam who assisted me on my order

ComoEnCasaLila
Spain
28 days using the app
TYDAL replied August 7, 2024

Thanks for the shoutout! Thrilled to hear you received excellent service. We'll pass your kudos along to the team! 😊
- Kevin & TYDAL Team