TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,166)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

November 28, 2022

Awesome service and a really great product. I have really appreciated the customer support that helped me.

ledifydrop
Italy
22 days using the app
TYDAL replied November 28, 2022

Wonderful! Thank you so much for the positive review! Cheers, Kevin

October 25, 2023

This app is great. Easy to navigate, use, and absolutely great support. I needed help with the app and Pete assisted me! truly happy with the app and prompt support!

Thank you guys :)

TALICO - Al Honey
Singapore
21 days using the app
TYDAL replied October 31, 2023

Thanks for your wonderful feedback! We're so glad we could assist and that you're enjoying the app. Your satisfaction is our reward. Keep enjoying! 🌟😊
- Kevin & Rivo Team

September 1, 2023

It’s the great app i have been using rivo for long now and there customer support is amazing, helped me through many things that i totally forgot to do so grateful to use this app and i would highly recommend others to use this app.

Retailroundup.pk
Pakistan
21 days using the app
TYDAL replied September 3, 2023

Thank you so much for your incredible review! 🙌 We're so glad you had an awesome experience with our support. We're grateful to have you as a customer and appreciate your recommendation! Feel free to reach out if you need anything else.
- Lea & Rivo Team

January 9, 2024

Wow, this app is absolutely amazing and it won't cost you a dime! Mica, the customer service rep., was an absolute gem. She was so incredibly helpful and provided me with all the information I needed, even though I'm not very tech-savvy. I feel incredibly lucky to have stumbled upon both the app and the wonderful assistance of Mica. Thank you so much GUYS!!

The Milk N Honey
United States
11 days using the app
TYDAL replied January 12, 2024

Thrilled to hear you love our app and find it helpful! Your feedback means the world to us. Thank you so much!
- Lea & Rivo Team

January 29, 2023

i had very fast respond, Arianne was great and she helped me very fast. also she gave great advises.

Tasso-beauty
United Kingdom
21 days using the app
TYDAL replied January 30, 2023

Awesome! Thanks so much for the 5-stars! Cheers, Kevin

November 19, 2023

Very nice Support!!!

TableGlow
Italy
18 days using the app
TYDAL replied November 22, 2023

So glad you found our support helpful! We're always here to make your experience the best it can be. Thanks for your feedback!
- Lea & Rivo Team

January 28, 2023

Melhor atendimento, com certeza irei utilizar em outros projetos, pois o suporte da equipe de atendimento é mais que 5 estrelas.

TOP 10
Brazil
21 days using the app
TYDAL replied January 30, 2023

5 estrelas! Whoot Whoot! 🎉 Estamos muito felizes por você estar satisfeito com nossos serviços e obrigado por deixar uma excelente avaliação! Estamos sempre nos esforçando para superar suas expectativas e adoramos o feedback! Muito apreciado, Kevin

October 24, 2022

Overly helpful, answered all of my questions including the once that I didnt even know that i had. Great service

The Stitch Faucet
United States
21 days using the app
TYDAL replied October 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

December 8, 2023

i liked this app it is very usefull and also help servis is very quick and kind.

Rojbags
Sweden
16 days using the app
TYDAL replied December 13, 2023

So glad you're happy with our app and service! Thanks for the great feedback!
- Lea & Rivo Team

October 26, 2023

非常高兴,也非常感谢客服的帮助,我是新手,在数据格式这里做的有问题,再次感谢客服手把手的教我,帮我格式化数据

Aothia Official Store | Aothia Online
United States
19 days using the app
TYDAL replied October 31, 2023

感谢您的友好反馈! 我们很高兴我们的客户服务能够逐步指导您。 我们随时为您提供帮助并确保为您提供顺畅的体验。
- 凯文和里沃团队