TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

March 14, 2023

Rivo is a cool app! Fairly easy to use and the support staff (especially Abbie) are very helpful. Abbie gave me some pointers on how to use the app and even gave me some free advice for my Shopify store. I totally appreciated her help!

Tomorrow Companions
United States
5 months using the app
TYDAL replied March 14, 2023

Thank you for your awesome review! 🤩 We're thrilled you find our app cool and easy to use. We're also delighted that we were able to provide you with the assistance you needed and gave you some free advice for your Shopify store. Our goal is always to provide top-notch customer support, so it's wonderful to hear that we've met your expectations.
All the best, Kevin

March 2, 2023

Really good program with all the necessary features that you need to get reviews for your website along with fast and nice customer support, all for free. What more can you ask for.

BilligaSkyltar.se
Sweden
5 months using the app
TYDAL replied March 2, 2023

Thank you so much for your kind words, we're thrilled to hear that you're enjoying our app and services!
Cheers, Kevin

June 4, 2023

I am currently using both Rivo Product Review and Email Pop-Up apps. Terrific apps that are really user friendly. Have had a few questions about getting more out of them and Paul was great at answering questions and was even kind enough to unlock some free features for me. Highly recommend getting the apps and then having a chat with the team for ideas.

Whisky In Isolation
Australia
5 months using the app
TYDAL replied June 5, 2023

Thank you for the kind words! We're happy to hear that you're enjoying both of our apps. Our team is always here to help answer any questions and provide support whenever you need it. Don't hesitate to reach out to us again if you need any further assistance, we'd be happy to help! - Lea, Rivo Support Manager

May 11, 2022

Schöner Support (Ryan bester Mann) ich habe direkt Hilfe bekommen. Und es ist alles sehr übersichtlich und leicht.

MosQuiet
Germany
5 months using the app
TYDAL replied May 11, 2022

Fantastisch! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! 🌟 Wenn wir noch etwas tun können, lass es uns wissen. Wir sind immer für Sie da. Tschüss, Kevin

November 16, 2022

Really well rounded app, support is amazing, spoke to Arianne and she sorted my issues out right away, really fun to talk to, very fast and also patient. 11/10 amazing support

CXRVO CLOTHING
United Kingdom
5 months using the app
TYDAL replied November 16, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

December 27, 2022

Mica provided the most efficient services as well as provided more then enough help with starting my shopify store.

Justagadget
Australia
5 months using the app
TYDAL replied December 27, 2022

Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. 🙌 All the best, Kevin

October 29, 2023

fast resolution by chat support

The Trending Kart
India
5 months using the app
TYDAL replied October 31, 2023

Thank you for the feedback! We're glad our chat support could assist you promptly. Here to help anytime!
- Kevin & Rivo Team

Edited January 30, 2023

Pete was very prompt, courteous and exciting. He was very professional and assisted me very well. Thank so much Pete please keep up the good work.

JUSTDENIM
United States
5 months using the app
TYDAL replied January 30, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 All the best, Kevin

October 4, 2023

Jel was very friendly and helpful in removing the branding from my widget, along with giving me several helpful tips in starting up my first Shopify store. Thank you Jel <3

Highlife Creations
United States
5 months using the app
TYDAL replied October 6, 2023

Thanks for your kind words! So glad our team could assist and provide a great experience! If you need any help, feel free to reach out anytime! We're here to support you every step of the way.
- Lea & Rivo Team

March 28, 2023

Arianne was most helpful, and even suggested other topics to help my business grow. She was polite and kind and made my day better with her chat. Thank you so much for your support and willingness to help a newbie get her shop going!

Galarples
United States
5 months using the app
TYDAL replied March 28, 2023

We are committed to supporting our customers' growth and success, and we are glad that we were able to assist you in achieving your goals. We appreciate your kind words and are proud to have such a knowledgeable and dedicated team. Thank you for choosing us, and we look forward to continuing to support your business in the future.
Best wishes, Kevin