TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,699)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

Edited April 2, 2023

Haven't really used yet but super easy to set up and awesome fast customer service! Looking forward to seeing how this works for us

Classical Child
New Zealand
2 months using the app
TYDAL replied April 3, 2023

We're glad the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

November 14, 2022

i used the app to create a spot where my customers can leave reviews about their experience with my shop and my products, i needed some help with it and Mr. Lance from customer support helped me and he also gave me some good advices for my website, i had an important element missing from it and he explained me why i need it, also he appreciate my website and he liked it and i am greatful for that, i wish him best of luck and i hope next time if i have a problem to reach him and help me. Thank you!

WarmPaw
United Kingdom
2 months using the app
TYDAL replied November 15, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

April 15, 2023

I chatted with Jel this afternoon to help me with setting up my Product Reviews. She was brilliant and so helpful. I asked her help on another matter and she helped me solve the problem with no fuss at all. Thanks Rivo! I think you are fab!

With love Jane
United Kingdom
2 months using the app
TYDAL replied April 17, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

January 25, 2023

Abbie was so helpful! Very quick to respond and helped me out so much. Amazing service!! Thank you :)

The Eye Gymnasium
Australia
2 months using the app
TYDAL replied January 25, 2023

We're so excited that you are loving our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

January 28, 2023

Super nice and easy to use, I would highly recommend using this app. Very helpful team and quick responses!

Scheherazad
Netherlands
2 months using the app
TYDAL replied January 30, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 12, 2023

Super appli!! J'en suis totalement ravis! Propose pas mal de service gratuit qui apporte une petite touche en plus à ton site internet

Boba Tea
France
2 months using the app
TYDAL replied January 16, 2023

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! Merci, Kévin

September 14, 2022

Therese was amazing with me she helped me so much. Such great service!
and the app is very useful, thanks :)

ladore10
United Arab Emirates
2 months using the app
TYDAL replied September 14, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Cheers, Kevin

October 25, 2022

App has been great. Had a few questions and Jel was a tremendous help. Very personable and supportive. Thank you! :)

My Store
United States
2 months using the app
TYDAL replied October 25, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

Edited January 28, 2023

I have the best experience with Rivo App, helped me a lot to redesign the online store, apply some features too thanks all to Mica!

BlueMoon
Romania
2 months using the app
TYDAL replied January 30, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

April 22, 2023

Great Customer Service, they solved my problem immediately. They even gave me some extra features on my free plan account. Great app also, would really recommend !

Dekrachttrainer
Netherlands
2 months using the app
TYDAL replied April 24, 2023

Thank you for sharing your positive experience with our app and support team! We're happy we could help and appreciate your recommendation! - Lea, Rivo Support Manager