TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,693)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

February 6, 2023

Paul was a great supporter makes a good job ♥ i Give him 10 out of 5 stars fast response is very authentic supporter

Gifhornconsulting
Germany
2 months using the app
TYDAL replied February 6, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and wonderful feedback! Cheers, Kevin

August 17, 2022

App was super easy to install and enable. Lance helped me to customize the widget and was very useful in the chat! Great app!

GLDXCHNG
United States
2 months using the app
TYDAL replied August 17, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer services! We're always striving to top your expectations and love the feedback! Thanks, Kevin

July 11, 2022

great to have the Rivo for reviews collecting and presenting, Mr Pete provide very helpful suggestions, thanks a lot

hisenior
China
2 months using the app
TYDAL replied July 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 29, 2022

It was really very nice of Pete! he helped me alot in guiding and modifying my store. heartily appreciate the fast and quick response from you. thanks)

CHEAPER & SEXER
Italy
2 months using the app
TYDAL replied October 31, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

July 28, 2022

Added this application to my website for product reviews. I love that it's free and seems to be really simple to use and input into the website. Abbie was extremely friendly, and helpful, as well as offered great advice on my website once she removed the Rivo branding from the widget. Absolute perfect customer service and I love how personable they are. Thanks again, Abbie. You're the bomb!

bluephoenixsoapery
United States
2 months using the app
TYDAL replied July 28, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

Edited April 2, 2023

Haven't really used yet but super easy to set up and awesome fast customer service! Looking forward to seeing how this works for us

Classical Child
New Zealand
2 months using the app
TYDAL replied April 3, 2023

We're glad the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

November 14, 2022

i used the app to create a spot where my customers can leave reviews about their experience with my shop and my products, i needed some help with it and Mr. Lance from customer support helped me and he also gave me some good advices for my website, i had an important element missing from it and he explained me why i need it, also he appreciate my website and he liked it and i am greatful for that, i wish him best of luck and i hope next time if i have a problem to reach him and help me. Thank you!

WarmPaw
United Kingdom
2 months using the app
TYDAL replied November 15, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

April 15, 2023

I chatted with Jel this afternoon to help me with setting up my Product Reviews. She was brilliant and so helpful. I asked her help on another matter and she helped me solve the problem with no fuss at all. Thanks Rivo! I think you are fab!

With love Jane
United Kingdom
2 months using the app
TYDAL replied April 17, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

January 25, 2023

Abbie was so helpful! Very quick to respond and helped me out so much. Amazing service!! Thank you :)

The Eye Gymnasium
Australia
2 months using the app
TYDAL replied January 25, 2023

We're so excited that you are loving our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

January 28, 2023

Super nice and easy to use, I would highly recommend using this app. Very helpful team and quick responses!

Scheherazad
Netherlands
2 months using the app
TYDAL replied January 30, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin