TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 16, 2022

Estoy muy contento con la aplicacion, pero sobre todo con el soporte que dan. Hoy Abbie se ha portado genial conmigo. Ha sido muy amable y rapida ayudandome en todo.

Topbase.shop
Spain
3 months using the app
TYDAL replied November 16, 2022

¡Me alegro de que esté satisfecho con nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

January 5, 2023

Incredible customer service! And its free! Would be nice if there would be a way to make it so only people who have an account on your website/who are confirmed to have bought the product can review it. But still an amazing app!

Flight Sim Store
United Kingdom
3 months using the app
TYDAL replied January 5, 2023

These are excellent suggestions! 😃 Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin

August 8, 2023

easy to use, set up and great / prompt service. Rivo coming for that # 1 review and UGC spot.........

High St Studio's
United States
3 months using the app
TYDAL replied August 10, 2023

Thank you so much for your awesome feedback! 😊 We're thrilled you found our app easy to use and set up. Your kind words mean a lot to us, and we truly appreciate your support!
- Lea & Rivo Team

October 10, 2023

Never had such a nice and helpfull person to help me setting things up! Thank you Arianne I really appreciate your help! Very happy with the Rivo app!!

Afeto
Netherlands
3 months using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're thrilled that our team was able to assist you. We're glad you're enjoying our app.
- Lea & Rivo Team

February 4, 2023

Jel was such an amazing help with the business. She gave me tips on how to make my site even better! I'm new and starting my first online business. Jel made it easy and felt genuine with her responses. It was nice to see an actual person helping an not a chat bot. Thanks to her, my confidence gained a massive boost.

OUTCAST
United States
3 months using the app
TYDAL replied February 5, 2023

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! If any questions come up or if we can help along the way, please don't hesitate to let us know. 🙌 All the best, Kevin

October 31, 2023

I would recommend this app based solely on the level of customer service I received from Jel today. She was very helpful and thorough in assisting me with my initial request. She also provided recommendations that I can put in place that will benefit me in the long run.

Agape Trinkets LLC
United States
3 months using the app
TYDAL replied November 2, 2023

Thank you for your kind words! We're thrilled to have provided you with exceptional service. Your recommendation means a lot to us. Here's to your continued success!
- Kevin & Rivo Team

November 3, 2022

I love the app and Abbie help me along the way. She was very knowledgeable and explained what she was about to do step by step. She was willing to give suggestions and I really appreciate it. I learned a lot from her and it was very simple steps but I felt that I had accomplished a lot. Abbie is awesome, she rocks.

Trinjama
United States
3 months using the app
TYDAL replied November 4, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 3, 2023

the best free apps i used..so far best customer support..definetly going to upgrade to paid plans

The Surf Gun™
India
3 months using the app
TYDAL replied November 6, 2023

Delighted to know our app and support have impressed you! We're excited for your upgrade and are here to ensure you get the most out of our paid plans. Thanks for your trust and the positive review!
- Kevin & Rivo Team

August 8, 2023

He was friendly, respectful, and helpful. He makes it fun to talk to. He also gave some tips I can use, which is really helpful

Bre’s Beauty
United States
3 months using the app
TYDAL replied August 10, 2023

Thank you so much for your kind words! It means a lot to us to hear that you found our support helpful. We're always here to share tips and provide the best possible experience for our customers!
- Lea & Rivo Team

August 3, 2023

Great customer service. Very polite. Helped me with everything I needed and more!
Also, very easy to set up. Didn't even take two minuets.

Bakers Dozen Boutique
United States
3 months using the app
TYDAL replied August 7, 2023

Thanks for your awesome feedback! We're glad our team could assist you beyond your expectations! 🙌 It's great to know that our setup process was a breeze for you too! We appreciate your support and can't wait to assist you again!
- Lea & Rivo Team