TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,721)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

January 27, 2023

The system was very easy to understand. Abbie, a customer service rep was a great help, fast and easy to work with. For a free service this is excellent work.

Nozech
United States
15 days using the app
TYDAL replied January 30, 2023

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

February 19, 2023

I had a great conversation with Paul and he was very helpful. I'm new to all of this and he made me feel comfortable. My request was taken care of in a timely manner. Thanks Paul!

Ageless Fit Freak
United States
15 days using the app
TYDAL replied February 19, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊
Best wishes, Kevin

March 23, 2023

I just wanted to take a moment to say thank you for creating such an amazing app! It's truly made a difference in my daily routine and has helped me stay organized and productive.

The Golden Yarn
Canada
15 days using the app
TYDAL replied March 23, 2023

We truly appreciate your kind words and the time you took to share your feedback with us. It means a lot to our team to know that we're making a difference in our customers' lives. Thank you for choosing us!
Best wishes, Kevin

November 18, 2022

great app! everything works perfectly and the customer support is very good. Greetings to Mica
She did everything right away as requested

Bezzos-Shop
Germany
15 days using the app
TYDAL replied November 18, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin

November 30, 2022

Arianne is amazing! She helped me solve my issues within 5 minutes and suggested some needed changes!! Amazing!

Hot Mess Designs
United States
15 days using the app
TYDAL replied November 30, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

March 30, 2023

Jel was very helpful and went the extra mile to make the app run better for me. Recommend this app.
It is the third one i have tried and will be keeping this one.

Rooted & Bloomed
United States
15 days using the app
TYDAL replied March 30, 2023

We are thrilled to hear that we were able to go above and beyond to help you and that our app is meeting your needs better than the previous ones you tried. We are committed to providing excellent customer service and delivering a great product, so it's great to know that we've hit the mark. We appreciate your recommendation, and we will do everything we can to continue to exceed your expectations.
All the best, Kevin

July 9, 2023

Great customer service support. I was helped by Paul who was super friendly and helpful. He got me quickly sorted out with everything I needed and even offered additional advice for my shopify store that will go a long way! This app is super easy to use and is exactly what I've been searching for my shopify store.

My Store
Canada
15 days using the app
TYDAL replied July 10, 2023

Thanks a ton for the kind words! 🙌 We aim to make your experience a breeze, and we're glad we hit the mark for you! If you ever need anything else, we're here to help. 😃
- Lea & Rivo Team

March 5, 2023

amazing customer support! The team helped me fix issues with my imported reviews, they were quick. special thanks to pete.

fliqospin
India
14 days using the app
TYDAL replied March 6, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

August 24, 2022

Great product, great assistance from the team. Lance did a great job getting my website up to speed with the reviews and assisting me with all the questions I had and even the ones that I didn't know I had! 5 Star recommendation all-around.

Melanin Haven
United States
14 days using the app
TYDAL replied August 24, 2022

Thank you for the wonderful review! 😍 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 24, 2022

Great quick and easy to use, Abbie was awesome at helping me get free VIP setup. Highly recommend for product reviews and their popup service too

Earth Elements NZ
New Zealand
14 days using the app
TYDAL replied November 24, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin