TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

January 19, 2023

Awesome support, they make the process super easy. Quick responses at the same moment. special thanks to Arianne.

SNOUNOU.ONLINE
United Arab Emirates
25 days using the app
TYDAL replied January 19, 2023

Wonderful! Thanks so much for the 5-stars and positive feedback! Cheers, Kevin

June 21, 2023

Easy to use and superb customer service! Abbie's help has me excited about sticking with rivo and checking out their other apps. It's great to have such fast and reliable customer support

bluntandballsy
United States
25 days using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to share your experience with us! We are happy to hear that our support and user experience have met your expectations. We hope you continue to enjoy using our apps! - Lea, Rivo Support Manager

June 28, 2022

Setting up my new app I needed some help - Abbie was amazing to deal with! She was so fast at getting things done and getting back to me. She made the process very easy. Thank you Abbie :)

VENDELM
Australia
25 days using the app
TYDAL replied June 29, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 9, 2023

Highly recommended this app! I also installed Rivo's pop-up app. Pete was very helpful in assisting me with whatever I needed done.

Ooh Demi Boutique
United States
25 days using the app
TYDAL replied July 10, 2023

So glad you're enjoying our app! 🙌 happy to hear our team could assist you. If you need anything else, we're here to lend a helping hand whenever you need it!
- Lea & Rivo Team

January 20, 2023

Abbie was really helpful. Would recommend this app to anyone wanting to add pop ups, reviews and more

Rhodes and Company
United Kingdom
25 days using the app
TYDAL replied January 22, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! All the best, Kevin

December 2, 2022

The app is everything I am looking for, and the customer service is top notch! Pete was absolutely amazing and helped me with my every need.

Du'Shae Beauty
United States
24 days using the app
TYDAL replied December 4, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 7, 2023

Very fast, friendly and professional help from Jel. She was able to answer my questions and provide additional support, tips and solutions.

Eventwisecreations
United States
24 days using the app
TYDAL replied January 8, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

January 25, 2023

Today I had a very welcoming and helpful customer experience with Paul.
He guided me throughout the application process and even helped me with the process to enabling my website to perform at its best.

I highly recommend this app, Thank you Paul!

Blacksmith Ice
Australia
24 days using the app
TYDAL replied January 26, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 If there's anything else we can do along the way, please let us know. We're here to help. Much appreciated, Kevin

June 23, 2023

Great support and advises! I recommend her a lot! She was very nice and gave me a lot of tips for my page.

Lookfy MX
Mexico
24 days using the app
TYDAL replied June 26, 2023

Thank you so much for your kind words and recommendation! We're glad we could provide helpful support and advice for your store. on't hesitate to reach out if you need more help in the future! 😊 - Lea, Rivo Support Manager

January 27, 2023

They have added a very nice review widget to my shop yepsio.com. They have awesome customer service and the person who helped me was Abbie and she was very helpful. I'll be using rivo for a long time

YEPSIO
United Kingdom
24 days using the app
TYDAL replied January 30, 2023

Awesome! 🙌 We appreciate you using our app and sharing positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin