TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,721)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.
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App is easy to set up and Therese was very helpful with getting me started since I am new to adding reviews to my website as well as this app.
Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Betty was great, very quick, friendly and efficient. Definitely enjoyed my interaction today and the process was so quick
We're so thrilled that you are happy with our service! Thank you so much for your kind and words positive review. Much appreciated, Kevin
The customer service is good and on point. I am about to learn how to use the app and request my first review but so far so good
Thanks for your feedback! We're glad to hear you're satisfied with our customer service. We're here to help you every step of the way to make sure you have the best experience possible! Let us know if there's anything we can do to make your experience even better. Cheers! - Lea, Rivo Support Manager
The best! Very helpful! Highly recommend to everyone. Got help from Arianne not only with Rivo, but other store settings as well.
We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others.
Thanks, Kevin
I have had issues with this app since it was set up. Now the reviews are not uploading on my website. The issues was escalated and was supposedly fixed, but after reviewing my website I have still having the same issue. I tried chatting with support over 4 hours ago but still no reply
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
The Customer support is fast and straight to the point. Pete from support even pointed out a few tips I could use to improve my website. This is the easiest way to add reviews to your website.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Arianne was a great helper and made me confident in the use of the app can't wait to see the results
Thank you so much for the wonderful review! We're delighted to hear that our team was able to help you become confident in using our app. Wishing you all the best and have fun exploring the app! - Lea, Rivo Support Manager
I can share my opinion about this app which is excellent for me and very useful I hope all can give it a try you will love it too Abbie is great Thank you Abbie
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Jel was really great to work with! All my questions were answered and I know have it running on my site. The app is straightforward and you can customize to your shop's branding!
Thank you so much for your awesome feedback! We're delighted that we could answer your questions and help you get your app up and running on your site. Enjoy using the app! If you need anything else, We're here to assist!
- Lea & Rivo Team
I had a constructive discussion with the support team. They also helped out with some stuff to get started.
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
Best wishes, Kevin