TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,541)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

June 19, 2024

Just started using this app, but so far the customer service has been more than amazing! After install, they followed up with me via email to see if I need help setting the app up, and there is a chat feature in the app where you can chat with a live rep for assistance or questions. I worked with Jamie and they also gave me a helpful suggestion for my website completely unrelated to reviews. Love Tydal so far!!

Taylor and Co
United States
About 2 months using the app
TYDAL replied June 21, 2024

Thanks for the awesome review! We're thrilled about your positive experience with our support team. We're here to help anytime—just reach out! 😊
- Kevin & TYDAL Team

August 1, 2024

Jamie was Awesome! I love this app as well....

Shades of Melanin Hair
United States
4 months using the app
TYDAL replied August 5, 2024

Thanks so much! We're thrilled you love the app and had a great experience. 😊
- Kevin & TYDAL Team

August 1, 2024

Customer support is amazing definitely would recommend try it your self

Zooglows
Lithuania
14 days using the app
TYDAL replied August 2, 2024

Thanks a ton! We're happy you had a great experience with our support team. 😊 Give us a shout if you need anything!
- Kevin & TYDAL Team

August 27, 2024

Great Support. I will definitely use their Apps. Thank you!

eboygifts
United States
4 days using the app
TYDAL replied August 29, 2024

Thank you for the kind words! We're excited for you to use our apps and we're here to support you every step of the way!
- Kevin & TYDAL Team

August 30, 2024

Adrian was dope. That smooth operator removed the branding off the widget to make my product reviews look even sexier. That dude deserves a raise, and a firm handshake for a job well done.

DMILF
United States
About 15 hours using the app
TYDAL replied September 1, 2024

Thanks for the fantastic review! We're thrilled our support could enhance your reviews and appreciate the shoutout. Cheers to more 'sexy' updates!
- Kevin & TYDAL Team

October 22, 2024

Absolutely amazing service - fast efficient and even above and beyond with sharing additional helpful information to help with my site.

Vanessa Vibes Design
United States
About 9 hours using the app
TYDAL replied October 24, 2024

We're thrilled to hear you had an amazing service experience and found the extra info helpful! Thanks for the fantastic feedback. Here to support you anytime! 🌟
- Kevin & TYDAL Team

September 28, 2024

this is a product we need and is being tested

levs
United States
15 days using the app
TYDAL replied September 30, 2024

Thanks for giving our app a try! We're here to help if you need anything during your testing phase. 😊
- Kevin & TYDAL Team

October 14, 2024

I haven't had much use for it yet, although I like what I see. I'd like to highlight their customer service, Jamie has been super efficient and fun. So at first glance it looks very good.

limalimonada
Spain
About 8 hours using the app
TYDAL replied October 16, 2024

Thanks for the initial impressions! We're thrilled you're enjoying the app and our customer service. We're here to keep making your experience great! 😊
- Kevin & TYDAL Team

August 31, 2024

I can't recommend the Tidal Product Reviews App enough! The app is incredibly user-friendly, and the fact that it's free is just the cherry on top.

Jamie and the support team are absolutely phenomenal – they are attentive, respond within seconds, and go above and beyond to assist with any questions or issues. This app has exceeded my expectations in every way. If you're looking for a reliable, easy-to-use review app with top-notch customer service, this is it!

Cynthia Gale New York
United States
About 10 hours using the app
TYDAL replied September 1, 2024

Wow, thanks for the glowing review! We're overjoyed to hear our app and support team have exceeded your expectations. We're committed to providing top-notch service and appreciate your recommendation!
- Kevin & TYDAL Team

August 28, 2024

Great product help with Sam to answer my questions!

Magical Sports Co.
United States
2 months using the app
TYDAL replied August 30, 2024

Thanks for your feedback! We're glad we could help answer your questions. Here to support you anytime!
- Kevin & TYDAL Team