TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 7, 2024

The app is amazing and the customer service is exceptional. Adrian was extremely helpful at helping me setup and even went out of his way to offer vip features for the cost of nothing :) Will be sticking with this app for a long time

KAWEYEII
United Kingdom
5 days using the app
TYDAL replied August 8, 2024

Thrilled to hear you're loving the app and our customer service! Thanks for sticking with us and enjoying those VIP features!
- Kevin & TYDAL Team

October 9, 2024

Great app and great support and customer service.
Adrian and Jamie were both quick, efficient and helpful.
100% would recommend.

Parfumerie du Najd
France
5 days using the app
TYDAL replied October 10, 2024

Thanks so much for the awesome review! We're glad you enjoyed the app and our support. Your recommendation means a lot! 😊
- Kevin & TYDAL Team

November 13, 2024

Customer service was great

Real Fusion
United Kingdom
3 months using the app
TYDAL replied November 15, 2024

Thanks so much for the kind words! We're thrilled to hear you enjoyed your experience with our customer service team.
- Kevin & TYDAL Team

August 8, 2024

Jamie was a great help. Very friendly and responsive. Thanks!

Gecko Studio
New Zealand
Over 1 year using the app
TYDAL replied August 9, 2024

Happy to hear that! Thanks for your kind words—we're always here to help! 😊
- Kevin & TYDAL Team

September 15, 2024

Amazing Customer Support, Adrian was very prompt and helpful. Absolutely recommend Tydal services!!

The Spreadsheet Lab
Romania
11 days using the app
TYDAL replied September 16, 2024

Thanks for the wonderful review and recommendation! We're thrilled you had a great experience with our support team. 😊
- Kevin & TYDAL Team

September 18, 2024

free plan is great - cs are helpful if there is a issue too

Good Earth UK
United Kingdom
12 days using the app
TYDAL replied September 19, 2024

Thanks for the feedback! We're glad you're enjoying the free plan and finding our customer support helpful. 😊
- Kevin & TYDAL Team

October 30, 2024

Jamie was super helpful! She answered all my questions, and she was courteous and professional. Excellent customer service.

Jadevery
United States
2 days using the app
TYDAL replied November 4, 2024

We're thrilled to hear that you received excellent customer service! Thank you for sharing your positive experience. We're here to help anytime you need!
- Kevin & TYDAL Team

September 12, 2024

Ottima App, quello che mi serviva per il mio business online. Customer service is incredible. Adrian help me so much!

Gotha Travel
Italy
11 days using the app
TYDAL replied September 13, 2024

Fantastico sapere che la nostra app è proprio ciò di cui avevi bisogno! Grazie per averci scelto per la tua attività online e siamo sempre qui per aiutarti in qualsiasi momento.
- Kevin e il team TYDAL

September 8, 2024

The team is incredibly attentive, friendly, and quick to respond. Their excellent customer service made everything smooth and pleasant. A special thanks to Adrian for his outstanding support. Highly recommended!

Nexora
Spain
3 days using the app
TYDAL replied September 9, 2024

Thank you for the glowing review and the shoutout to our support team! We're so glad everything went smoothly. Thanks for recommending us!
- Kevin & TYDAL Team

October 15, 2024

Jamie was very helpful from the start. I'm still awaiting my first review as I just signed up for this app 10 minutes ago for my Shopify store. Jamie found a few quick small tweaks for our website to help with our branding.

Gallery 1870
United States
About 2 hours using the app
TYDAL replied October 17, 2024

We're glad to help right from the start. Excited to see your first review and how those tweaks enhance your branding! Thanks for joining us!
- Kevin & TYDAL Team