TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 8, 2024

Greate and fast support! Really helpful. I chatted with Sam and he even gave me tipps how to improve my store!

Definitly would recommend it!

Mr Cuddle
Germany
About 2 months using the app
TYDAL replied July 10, 2024

Thank you for your feedback! We're thrilled you found our support helpful and enjoyed the tips for your store. We appreciate your recommendation!
- Kevin & TYDAL Team

August 30, 2024

I think the app is great, it has a nice design and is easy to use. Not too many overloaded settings, just what you really need. I also had contact with customer support, which was first class for my issue! I am completely satisfied!

BALUXE
Germany
About 3 hours using the app
TYDAL replied September 1, 2024

Thanks for the wonderful review! We're delighted you find the app well-designed and easy to use. Thrilled to hear our support team provided first-class help. We're here whenever you need us!
- Kevin & TYDAL Team

September 16, 2024

Honestly, the service is fantastic, and the app is super easy to use! Plus, the customer support is truly outstanding—couldn’t ask for better!

Karseell Collagen Hair
India
14 days using the app
TYDAL replied September 17, 2024

Thank you for such fantastic feedback! We're thrilled you're enjoying the app and our customer support. Here to help anytime! 😊
- Kevin & TYDAL Team

October 1, 2024

Great service

UK Fitness Equipment
United Kingdom
Over 2 years using the app
TYDAL replied October 3, 2024

Thanks for the feedback! We're glad you're pleased with our service. 😊
- Kevin & TYDAL Team

June 28, 2024

It's a great review App for Shopify. Customer service is a fast add-on, and you can customize your reviews to grow sales initially.
I strongly recommend this app to all startups and Shopify owners

2-peace
India
3 months using the app
TYDAL replied July 1, 2024

Thanks for the glowing recommendation! We're delighted to hear our review app is helping boost your sales on Shopify. We appreciate your support and wish you continued success!
- Kevin & TYDAL Team

August 8, 2024

Best not because of the product although it's best too but what makes them stand apart is best customer support.

Needs You
India
3 days using the app
TYDAL replied August 11, 2024

Thanks for your kind words! Thrilled you love our product and support. We're here to make sure you always have the best experience! 😊
- Kevin & TYDAL Team

July 31, 2024

Great experience with the installation and working with Jamie to authenticate and remove Tydal branding. Everything is all set up and ready to go! In just minutes too! Thank you!!

Lavender Life Boutique
United States
3 days using the app
TYDAL replied August 2, 2024

Thanks for the fantastic review! We're glad the setup was smooth and fast. Enjoy using the app, and just reach out if you need anything! 😊
- Kevin & TYDAL Team

October 22, 2024

I would recommend TYDAL for your review manager. Customer service representatives (SAM) will resolve any issues you have pronto.

CashualTEE Kreations
United States
1 day using the app
TYDAL replied October 24, 2024

Thanks for recommending TYDAL and the shoutout to our customer service! We're here to resolve issues pronto—glad we could help! 🌟
- Kevin & TYDAL Team

August 12, 2024

Great customer service. They respond very fast and they helped me with my questions.

My Store
Germany
22 days using the app
TYDAL replied August 14, 2024

Thanks for the kind words! We're thrilled to hear you had a great experience. If you need any more help, just give us a shout!
- Kevin & TYDAL Team

June 29, 2024

Jamie is very supportive. She helped me how to import reviews with CSV file by sending me a link of a video for me to learn. She's quick to answer my questions.
Thank you Jamie for your support.

Borcelle Tech
United States
About 2 months using the app
TYDAL replied July 1, 2024

Thank you for your kind words! We're glad our support could assist you effectively with the CSV import. We're here to help anytime you need!
- Kevin & TYDAL Team