TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

September 21, 2024

I had the best experience with Adrian.

Omira
Sweden
19 days using the app
TYDAL replied September 23, 2024

That's wonderful to hear! We're thrilled you had a great experience with our support team. Thanks for sharing! 😊
- Kevin & TYDAL Team

June 18, 2024

Working with Jamie was great! I appreciate her help and enjoying working with these guys so far!

Happy Panda Home Brands
United States
Almost 2 years using the app
TYDAL replied June 20, 2024

Thanks for your feedback! We're glad you had a positive experience with our support team. We look forward to assisting you further!
- Kevin & TYDAL Team

October 4, 2024

Jamie from customer support was amazing! Super friendly, answered all my questions in no time. Really made my shopping experience smooth and enjoyable!

The Pix Key
Canada
About 5 hours using the app
TYDAL replied October 7, 2024

We're thrilled to hear our support made your experience smooth and enjoyable! Thanks for the awesome feedback! 😊
- Kevin & TYDAL Team

September 19, 2024

Great so far! Only just getting into the set up but enjoying it so far, great to get set up support so actively, thanks Jamie!

Bite Nutrition
Australia
About 8 hours using the app
TYDAL replied September 20, 2024

We're glad you're enjoying the setup process! Thanks for the feedback—we're here to support you every step of the way! 😊
- Kevin & TYDAL Team

October 5, 2024

I can’t express enough how thrilled I am with the Tydal app! A special shoutout to Sam, whose support truly made a difference in my experience. From the moment I reached out for help setting up reviews in my custom Shopify theme, Sam went above and beyond. He meticulously adjusted the CSS to ensure it aligned perfectly with my branding, and even implemented custom changes to seamlessly integrate the reviews into my product info tab.

Sam's dedication and attention to detail completely blew me away. The level of service I received was not just impressive; it was unexpected and genuinely appreciated. I’m already considering Rivo for customer loyalty features, and I know if I get to work with Sam again, I’ll be in great hands!

Thank you, Sam, for your outstanding support! It was an absolute pleasure working with you!

Elysian Loom
United States
About 1 hour using the app
TYDAL replied October 7, 2024

We're over the moon to hear about your fantastic experience with Tydal and our support team! Thanks for the special shoutout. Looking forward to impressing you with Rivo too! 😊
- Kevin & TYDAL Team

September 3, 2024

Great customer support so far and very good app

Chizeled
Norway
17 days using the app
TYDAL replied September 5, 2024

Thanks for the positive feedback! We're thrilled you're enjoying the app and our support. 😊
- Kevin & TYDAL Team

October 15, 2024

First time installation was pretty smooth. Jamie was amazing and had suggestions that I hadn't thought of just by taking a look at my store. I think I like it here and might decide to stay for a while.

Personally Loved
United Kingdom
About 1 hour using the app
TYDAL replied October 17, 2024

Glad your first installation went smoothly and you found our suggestions helpful! We're thrilled you're considering staying with us. Welcome aboard!
- Kevin & TYDAL Team

September 12, 2024

Best AAp and I’m very impressed by the team specially “Jamie” she’s so kind and supportive

Izyan's Fashion
United Kingdom
20 days using the app
TYDAL replied September 15, 2024

Thank you for the kind words! We're thrilled you're impressed with our app and support team. 😊
- Kevin & TYDAL Team

October 13, 2024

Support is amazing! App works good and now also better sales, because the reviews

Bonitaflora
Netherlands
About 5 hours using the app
TYDAL replied October 14, 2024

Thank you for the fantastic review! We're thrilled to hear the app is working well and boosting your sales. Here to help whenever you need us! 😊
- Kevin & TYDAL Team

August 29, 2024

Sam helped us out regarding the app AND gave us advice on other features of Shopify too! Brilliant service guys!

Atmos Living
India
2 days using the app
TYDAL replied August 30, 2024

Thanks for the great review! We're glad we could assist with the app and offer additional Shopify advice. Here to help anytime!
- Kevin & TYDAL Team