TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

June 30, 2024

Very friendly staff and took their time to add a snippet of code on my website completely free of charge.

Bongaroo Australia
Australia
About 2 months using the app
TYDAL replied July 1, 2024

Thank you for your kind words! We're thrilled our team could help you out. If you need anything else, just let us know! 🌟
- Kevin & TYDAL Team

September 2, 2024

Jamie was fantastic in helping me get verified and set up. She even shared valuable links to make sure i got off to a good start. Totally recommend Jamie!

MVG
Canada
About 5 hours using the app
TYDAL replied September 4, 2024

Thank you for the recommendation! We're thrilled to hear about your positive setup experience and that you found the additional resources helpful. We appreciate your feedback!
- Kevin & TYDAL Team

August 23, 2024

Customer service was quick, and they guided me step by step to resolve my questions. I really like the app.

Creating for peques
United States
10 days using the app
TYDAL replied August 25, 2024

Thanks for your kind words! We're thrilled to help and happy you like the app. 😊
- Kevin & TYDAL Team

July 11, 2024

Jamie, has been amazing. I really recommend this app. I have been using shopify for 5+ years and never leaved a review on a app. But they really deserved it

Nordic Haven
Sweden
19 days using the app
TYDAL replied July 15, 2024

We're honored by your recommendation! Thank you for taking the time to leave us your first review in 5+ years. We appreciate your support!
- Kevin & TYDAL Team

October 7, 2024

Adrian is super kind, in other words he ate, he was super helpful from the get-go and literally was so pleasant during the whole integration process. In terms of the App, the app is great actually and overpowers a lot of paid apps because it is free but has so many cool features and benefits. I would recommend this app plus the customer service is so chill and super helpful.

TheGummyGorilla
Netherlands
26 minutes using the app
TYDAL replied October 8, 2024

Thank you so much for the awesome review! We're thrilled you enjoyed the app and had a great experience with our support. We're here to keep things chill and helpful anytime you need! 😊
- Kevin & TYDAL Team

July 28, 2024

Very cool App!
We're completely satisfied with this app. The support team is the best, especially Sam. Thanks for the quick help :)

Nutritive Cosmetics
Ukraine
5 days using the app
TYDAL replied July 30, 2024

Awesome to hear that! We're so glad you're satisfied and found our support helpful. Thanks for choosing us! 😊
- Kevin & TYDAL Team

October 7, 2024

Amazing, easy fix. Great experience & friendly attitude.

Crafty Mama's Love
United States
1 day using the app
TYDAL replied October 8, 2024

Thank you for the kind words! We're so happy you had a great experience and found the fix easy! 😊
- Kevin & TYDAL Team

September 26, 2024

Very nice and very accommodating. They helped me apply reviews to specific products.

TinMan
United States
About 23 hours using the app
TYDAL replied September 30, 2024

We're glad to hear we could help with your reviews! Thanks for the kind feedback. 😊
- Kevin & TYDAL Team

September 30, 2024

Awesome app. Very easy to install and Adrian was very helpful installing additional options to the app for free for me . Adrian also gave me some tips I didn't know how to do on my main page of my website. Very helpful 5 star :)

FEED ME THREADS
United Kingdom
About 1 hour using the app
TYDAL replied October 1, 2024

We're so glad to hear you found the app easy to install and our support helpful! Thanks for the awesome review and 5-star rating. 😊
- Kevin & TYDAL Team

September 19, 2024

I had the pleasure of receiving support from Jamie, and I must say the experience was excellent! Jamie was not only prompt and professional but also very kind throughout the process. As for the app, it’s incredibly user-friendly and offers exactly what I was looking for. I highly recommend both the app and Jamie’s fantastic support!

BeRule公式オンラインショップ
Japan
About 1 hour using the app
TYDAL replied September 20, 2024

We're thrilled to hear about your excellent experience with our support and app! Thanks so much for your kind words and high recommendation. 😊
- Kevin & TYDAL Team