TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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This app is so great! The customer service is so quick and helpful. The app itself is so easy to use and navigate through. Super helpful!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Abbie was such a great help and has such fantastic customer service.Whenever I had a question she would have the answer thank you so much Abbie
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your feedback!
Cheers, Kevin
Jel was out of this world helpful. Give her a raise and promotion a share in the company. Really though she was awesome to work with. I hope every time I have questions I reach her. AWESOME JOB!!!!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Our team here at Rivo will be delighted to assist you. 😊 Best wishes, Kevin
This app was really very easy to install and plug into my store. Looks great, modern, and streamlined. Still haven't used it much but I am so excited to get my first reviews! Shout-out to Vicky at Customer Support for her patience and help - awesome!
Thank you so much for the fantastic review! 🤩 We're so excited to be part of your business growth and success! Let us know anytime if you have further questions along the way. Best regards, Kevin
Excellent app and best support. I will strongly recommend everyone to use this app for product reviews
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Design is awesome..
lot of issues related to published review still not able to view on product page.
Most important issue is star rating in not available on Product grid page..
The app is easy to use. Arianne from customer service was very helpful. I will try also the popup app. In 5 minutes i was able to costumize everything in italian.
So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I am so glad that I found this app - it's a complete revelation! I have had a very frustrating morning trying various other Reviews apps and then deleting them because they won't do what I want. However, the Rivo Product Reviews was very straightforward to install and within a couple of moments, I had customised it with my own wording and store colours, positioned it where I wanted it and tested it. I requested support with a small matter and had a very (and I do mean very) quick response from Pete who was helpful and got the issue sorted straight away. He was a real pleasure to deal with. Thanks Pete.
This review made our day! ✨ Thank you so much for your thoughtful review and wonderful feedback. We're so grateful to customers like you and greatly appreciate your choice to use our app over the others. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great customer service and probably one of the best rating apps out there! 24 hour help line resolved 2 of my issues in one go and the best part is i didnt even need to mention the second part!
We are delighted that we were able to resolve your issues efficiently and effectively through our 24-hour helpline. Our team works hard to provide exceptional service to all our customers, and we are glad to hear that we have met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our service!
Cheers, Kevin
amazing response team, customer support is great. I just installed this app and cannot wait to use it to its full potential. kudos guys! keep up the great work !!
Thanks for the awesome review! 😊 Our team is thrilled to hear you had a great experience with our support. Can't wait to see you make the most of it! Feel free to reach out anytime you need help! Cheers!
- Lea & Rivo Team