TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,472)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

March 1, 2023

Rivo Product Review App is great to collect customers. It was really a nice experience chatting with the representative Jel. Jel was very cooperative and provided with some useful advices.

Weave Essentials
United Kingdom
About 1 hour using the app
TYDAL replied March 1, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 🙂
Best regards, Kevin

June 22, 2023

Still getting my head around Rivo Reviews App, but it is very easy to use and very customizable. Highly recommend! And the customer service is top class - I would give 10 stars if there was an option :) Jel was very helpful and even made a few suggestions to help improve our online store customization. Thanks a bunch!!! x

RAINE
United Kingdom
About 1 hour using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to leave us such a wonderful review! We're glad to hear you are enjoying using app and finding it easy to use and customizable. We look forward to assisting you again in the future. - Lea, Rivo Support Manager

November 23, 2022

Can't believe this app is free. It does everything more expensive services like Loox can do for no cost! Also, the customer service is very nice, and they are a pleasure working with!

SmartDog
United States
About 1 hour using the app
TYDAL replied November 23, 2022

We're so pleased that you are happy using our app! Thanks so much for the wonderful feedback and 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin

February 4, 2023

best app for your store reviews very recommended best service thanks for everything
i really like it

Your Touch
Belgium
About 1 hour using the app
TYDAL replied February 5, 2023

What a wonderful review! This made our day and we are so grateful for Merchants like you! 😊 Thanks, Kevin

January 10, 2023

una excelente atencion por parte del asesor , me sirvio para hacerle unas mejoras a la pagina y poder incluir esta app a mi pagina

industrias fenix
Colombia
About 1 hour using the app
TYDAL replied January 10, 2023

¡Maravilloso! 🙌 ¡Muchas gracias por elegir nuestra aplicación y compartir los comentarios positivos! Si surge alguna pregunta o si podemos ayudar en el camino, no dude en comunicarse con nosotros en cualquier momento. Todo lo mejor, Kevin

December 16, 2022

You have an amazing customer service, Jel was really great and very helpful. thank you for your service.

Pure ldn
United Kingdom
About 1 hour using the app
TYDAL replied December 19, 2022

We truly appreciate the 5-Star review! These reviews make our day here! 🙂 Thanks, Kevin

April 22, 2023

I would recommend this app and the customer service was great. I was helped super fast. I am enjoying the app.

Ela Mari Boutique
United States
1 day using the app
TYDAL replied April 24, 2023

Hey there, Mariela! This is Lea, Support Manager at Rivo, and I wanted to thank you for taking the time to leave us a review and share your feedback. I was wondering if there's anything we can do to make your experience even better? We really appreciate your input, so don't hesitate to let us know! Have a great day! 😊

Edited February 6, 2023

I started dealing with "Rivo" through using their application "Rivo Popups - Email Pop ups". And because of its elegant, brilliant, logical, smooth & simple way of displaying & functioning, I decided to visit "Rivo's Page" just to discover more about their products; well using their Popups App gives me a proof of professionalism in coding & programming! Power of Simplicity, I advise you all to have it to increase your Clientele Data Base!

Then I decided to have "Rivo: Rewards, Loyalty Program" on my store. It's a decision that ascends my store to a complete distinctive level of Online Business. Complex but yet simple to deal with. Unique concept but aiming to target you the most possible sales out of your store's visitors.

As regards "Rivo's Support Team", I feel speechless to describe how Friendly, Professional & Creative They're. I feel lost for words, especially after dealing with them. When you have an issue to solve, they don't only do what needed to fix it but they provide you the right method to upgrade your store!

Thank You All!!!
Thank You Florencia!!!!

Best,
Has'san ATA Moaty

SAHARA BOUTIQUE - VIP
Kuwait
About 1 hour using the app
TYDAL replied February 6, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If any questions come up or if we can help along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

December 14, 2022

App veramente molto valida, tutto gratis, nessun paragone con le altre che si trovano in giro. assistenza super top!!

PaperoneWeb
Italy
About 1 hour using the app
TYDAL replied December 14, 2022

Siamo così entusiasti che tu sia soddisfatto della nostra app! La tua lode nella tua recensione a 5 stelle è molto apprezzata! 🙌 Ti auguro il meglio, Kevin

July 29, 2023

Jel was amazing. Not only does she reply immediately but she also gave me a tip to have a more polished looking website. Thank you for everything Jel.

StarrNme
United States
About 1 hour using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome feedback! 😊 It means the world to us! We're thrilled that we could help, and we're always here to assist. Cheers! 🙌
- Lea & Rivo Team