TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 29, 2023

Jel was amazing. Not only does she reply immediately but she also gave me a tip to have a more polished looking website. Thank you for everything Jel.

StarrNme
United States
About 1 hour using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome feedback! 😊 It means the world to us! We're thrilled that we could help, and we're always here to assist. Cheers! 🙌
- Lea & Rivo Team

July 1, 2023

Very easy setup of the app, in addition, the support is very fast and efficient. The prices for the subscriptions are really the best I can find in this category! Really top support and app

FONDCLOTHING
Austria
About 1 hour using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! Glad you found our app setup easy and our support fast and efficient. Your kind words mean a lot to us! 😊👍
- Lea, Rivo Support Manager

January 15, 2023

Very simple to set up and the live chat was helpful for any questions. The widget shows up immediately at the bottom of all product pages and there's an option to show the star rating beneath the product title. I'm excited that this app will automatically send emails requesting a review 14 days after purchase. And you can also import reviews from other sources using their csv template which is amazing.

The Bubbly Type
Australia
About 1 hour using the app
TYDAL replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

January 30, 2023

Assistenza veloce e sempre disponibile! Sono stato guidato nella procedura di configurazione. Consiglio

MARKBAG
Italy
About 1 hour using the app
TYDAL replied January 30, 2023

Grazie mille per la fantastica recensione a 5 stelle! Significa il mondo per noi e siamo qui per te in qualsiasi momento. 😊 Saluti, Kevin

January 13, 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Cigargle
United States
About 1 hour using the app
TYDAL replied January 16, 2023

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

July 12, 2022

This app is simple to navigate and leave reviews through. Pete from Rivo has a great help and assisted me with the questions so quickly! 5 star rating for Pete and Rivo!

naeemanilufa
New Zealand
About 1 hour using the app
TYDAL replied July 13, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 9, 2023

Good customer support! Got help quickly and customer support helped me through everything.

My Store
Finland
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're glad to hear you had a great experience with our customer support. We're always here to help you out! 😊
- Lea & Rivo Team

April 27, 2023

Je n'ai pas encore complètement fini de monter l'application mais Jel a été formidable dans mon accompagnement pour installer l'application. Elle m'a aussi suggéré plusieurs trucs pour rendre mon site plus beau.
J'ai bien hâte d'avoir des commentaires sur mon site!

Distributions Valmi
Canada
About 1 hour using the app
TYDAL replied April 27, 2023

Merci beaucoup pour votre évaluation ! C'est toujours merveilleux d'apprendre que nous avons pu répondre à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire à l'avenir.- Lea, Rivo Support Manager

January 25, 2023

Jel helped me to setup the Rivo review app and I couldn't be happier with how its working. Strongly recommend.

Lilac's Closet
United Kingdom
About 1 hour using the app
TYDAL replied January 25, 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 11, 2023

Great Customer Support, Pete was very helpful and offered more help and features. Still testing the app itself but I am positive it's a great as it's customer service.

Planterior Shop
Egypt
About 1 hour using the app
TYDAL replied April 11, 2023

We're glad to hear that you have a positive outlook on the app itself. We strive to continuously improve our product and provide the best possible experience for our users. If you have any further questions or feedback, please don't hesitate to contact us. Our team is always here to help!
Thanks, Kevin