TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,415)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

January 16, 2023

Paul was amazingly helpful and got my store verified in minutes! Can't wait to see the positive results from adding RIVO to my shopify store apps - for reviews and loyalty I don't see it getting much better!

WILDEHAUS
United States
23 minutes using the app
TYDAL replied January 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

October 2, 2023

Very easy and lots function. support is very helpful!!

Oree Jewellery
Australia
22 minutes using the app
TYDAL replied October 4, 2023

Thank you for the kind feedback! We're glad you found our app's features useful and easy to use. Our support team is always here to lend a helping hand! 👍
- Lea & Rivo Team

March 13, 2023

Perfect customer service and very helpful. I appreciate all that they have done for me and I am looking forward to using the ap

Sober Not Mature Shop
United States
22 minutes using the app
TYDAL replied March 13, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

July 20, 2023

Very Good! She was very nice and supporting even though our website isn't the best. But I would very much recommend this app!

WoWDoodle
United States
22 minutes using the app
TYDAL replied July 24, 2023

Thank you so much for your awesome feedback! We're always here to support you so feel free to reach out if you need anything! 👍
- Lea & Rivo Team

January 20, 2023

Its been about 5 minutes of downloading this app and so far its pretty easy to pick up. I started the chat with Abbie to remove the RIVO branding and that led to a conversation about how to improve my store too.

So far very impressed!

CALIROD
United States
22 minutes using the app
TYDAL replied January 22, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

January 8, 2023

The app provided what I needed for my store free of charge. The support was swift and helpful. All my queries were attended to within 2 minutes. I recommend this app to other business owners.

Snatchlooks
United States
22 minutes using the app
TYDAL replied January 9, 2023

Wonderful! We are always here to help and super excited that our app provided what you needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 19, 2022

Great customer service. Abbie assisted me in getting all of my questions answered and even provided great suggestions for my site. Looking forward to trying the app out!

Cultivating Purpose
United States
22 minutes using the app
TYDAL replied October 20, 2022

Thank you so much for using our app and for the 5-star review! 🤩 We're excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Cheers, Kevin

March 16, 2023

Mica was amazing and helped me alot, my only problem is that I am not able to edit the date when reviews were submitted

Living Memories
Australia
21 minutes using the app
TYDAL replied March 16, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin

November 10, 2022

Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.

Kindred Cultures
Canada
21 minutes using the app
TYDAL replied November 10, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

January 31, 2023

Arianne was most helpful and supportive when I contacted customer service for app support for my shopify store. Thanks so much!

Very Mabri
United States
21 minutes using the app
TYDAL replied January 31, 2023

Your positive feedback means the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin