TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,799)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.
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Lance has been super helpful and the app looks really interesting! And again , a big thank you to Lance :) I really advise this app , in the case you are wondering which app choose ;)
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
The app works very well. The support is very friendly and helpful and gives advice and very good assistance. Jel from Support Team helped me very quickly and without complications and answered all my questions. I am very satisfied.
Thank you for using our app! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin
Immediate and kind help via chat. Minimum 100 character review is a bit much. I asked for help and help arrived.
Thank you for leaving a review and sharing your feedback with us. I know that Shopify requires a minimum of 100 characters for completing the review and we appreciate your time. If you have any additional specific feedback about the app after using it, we would love to hear it. Please feel free to add your thoughts here anytime. Thank you again for your support! Cheers! - Lea, Rivo Support Manager
Excellent functionality and customization. Fast and efficient customer service. Thank you for your availability
Wonderful! Thanks so much for the positive feedback and 5-star review! Let us know if any questions come up or if we can help along the way. 🙌 All the best, Kevin
snelle service en zeer snel geholpen. zeer goede app om te gebruiken en in je store te hebben. perfect
Hier bij Rivo is het bieden van snelle en deskundige klantenondersteuning een van onze topprioriteiten. We zijn blij te horen dat we die belofte voor u hebben kunnen waarmaken. Bedankt voor je feedback en voor het gebruik van onze app!
Groetjes, Kevin
great customer service, very friendly, attentive, understanding, patient, encouraging and helpful and
Wonderful! Thanks so much for the 5-stars! 🎉 Cheers, Kevin
Highly Recommend. Not only has it given me an easy way to reward my customers the help team are always adding new features and they are quick to reply if you have any questions. They always go out of their way to ensure everything is working as it should. They also have exceptional reporting on the home page.
Your feedback has made our day! We're so glad you had a 5-star experience with our app and services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Much appreciated, Kevin
Very good app, I found it good until now and Jel support was amazing. so happy with her help! thanks so much
We're overjoyed to hear that you're having a positive experience with our app and customer service. Your 5-star review means the world to us! 😃
Thanks, Kevin
Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.
Thank you so much for sharing your experience. We're delighted to hear that you had an amazing conversation with our customer support. Please let us know if there's anything else we can do for you moving forward! - Lea, Rivo Support Manager
Worst app ever I unistall it and made my store terrible. customer support the worst ever. Hours for someone to response to me! Absolutely crazy bad app. Don't recommend it
Hey Tackaboo team,
James here from the Rivo team! First of all, sorry about the trouble you've ran into with the app. Just got caught up on the support request you submitted – and see that we did take a few hours to respond to it.
If you want to chat more about it – lines are open. Feel free to reach out to me at james@rivo.io, I'd love to make things right.
Cheers,
James