TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 22, 2023

I'm not usually one to write reviews, but this reviews app deserves a review!
I installed the Rivo reviews app yesterday, followed by the Rivo Loyalty App and so far I have really enjoyed the process and I am really impressed by the whole user experience both for myself and my customers. Pete helped me on their speedy chat function and was really helpful and friendly. I tried 4/5 rival apps before finding this one. So glad that I persevered! Will be recommending to other start-up Shopify users.

Bimble Design
United Kingdom
About 22 hours using the app
TYDAL replied May 22, 2023

Thank you so much for taking the time to share your experience with us! It's amazing to hear that you've been enjoying the user experience. Your kind words mean the world to us. We hope our apps continue to exceed your expectations and thank you for recommending us to others! 😊👍 - Lea, Rivo Support Manager

September 27, 2023

Abbie was so helpful

Amar Attire
United Kingdom
About 22 hours using the app
TYDAL replied September 29, 2023

We're happy to hear that you found our assistance to be helpful. If there's anything else we can do for you, feel free to let us know. Have a wonderful day!
- Lea & Rivo Team

June 11, 2022

So far the app seems super streamlined and the support extremely friendly and helpful (and quick to respond!). This is especially impressive for a free app. I still need to import my reviews from the app I was using before, but I think this will fit the bill. Thanks!

TheArtOfPraise
United States
About 22 hours using the app
TYDAL replied June 13, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

April 26, 2022

Betty was great for providing me with excellent customer service, she was able to respond to my needs fast and efficiently.

NavruziMistz
United States
About 22 hours using the app
TYDAL replied April 26, 2022

Thank you for the awesome review! We appreciate you using the app. Cheers, Kevin

September 8, 2023

Amazing Abby helped me and suggested and guided me! Keep it up

My Store
United States
About 22 hours using the app
TYDAL replied September 13, 2023

Thanks so much for the kind words! We're thrilled that our team was able to assist you and provide helpful suggestions. We'll continue to deliver the same level of excellent assistance!
- Lea & Rivo Team

July 4, 2023

seems to be what i need for now, i have not been able to fully test the app so far but for now it looks just fine.

Z-Brando Merch
Sweden
26 days using the app
TYDAL replied July 6, 2023

Thank you for sharing your thoughts! We're always striving to enhance the app and provide the best user experience possible. We're all ears and eager to help! ❤️
- Lea & Rivo Team

July 20, 2022

Very good customer support, simple and easy to use! I would recommend it to anyone that wants a simple review system on their shop.

Aronica Natural
Serbia
About 22 hours using the app
TYDAL replied July 20, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

April 14, 2022

Super schneller Supoort. Die Anwendung scheint super zu sein wobei ich sie selbst noch etwas mehr austesten muss.

Kakikunst
Germany
About 21 hours using the app
TYDAL replied April 14, 2022

Wunderbar! 🙌 Vielen Dank, dass Sie sich für unsere App entschieden und das positive Feedback geteilt haben! Wenn Fragen auftauchen oder wir Ihnen dabei helfen können, können Sie sich jederzeit an uns wenden. Alles Gute, Kevin

November 23, 2022

I had a great and helpful conversation with ABBIE who patiently and helpfully got me very useful tips

jewejolie
Morocco
About 21 hours using the app
TYDAL replied November 23, 2022

Awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

April 13, 2022

I use this app for customer to rate my service and also share my product just to showcase my store trustworthiness and competency. Its easy and user friendly

Premium Hair Bar
South Africa
24 days using the app
TYDAL replied June 16, 2022

Hey Premium Hair Bar! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.

Much appreciated, Kevin