TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

July 23, 2023

Amazing support team! Really solved my doubts in real quick time. Had an amazing experience. Try it out!

D tales
India
About 18 hours using the app
TYDAL replied July 26, 2023

So glad to hear that you had an amazing experience with our support team! 🎉 We're here to help anytime! Thank you for sharing your feedback and recommending us!
- Lea & Rivo Team

May 31, 2023

very good and prompt customer service, solved my question briefly, tnx! will recommend to use the app, my experience till now it's very good.

sunifyco
Bulgaria
About 18 hours using the app
TYDAL replied June 1, 2023

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our support team. Thanks again for recommending our app, we appreciate your support! - Lea, Rivo Support Manager

September 7, 2023

Omg the support assistant (Jel) is too good. She is the best support assistant I ever met. She is so polite and respectful. She just helped me in all the assistance required around for rivo review app to set up in my website. Thank you so much Jel.

Littlitoes
United States
About 17 hours using the app
TYDAL replied September 12, 2023

Thank you for sharing your experience with us! We're thrilled that we could provide excellent and helpful assistance. We appreciate your kind words! 😊
- Lea & Rivo Team

October 26, 2022

Arianne was great! Helped me understand the app. Rivo apps are awesome! Highly recommended! Keep up the good work.

GoGreek.shop
United States
About 17 hours using the app
TYDAL replied October 26, 2022

We are so happy that you love our apps and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

April 20, 2022

I was looking for a solution that didn't cost me an arm and a leg since my shop is new. Rivo Product Review is perfect. Not because it's free (at the moment) but because it has just the right features -- Star rating, Reviews, email reminders to collect reviews, customer pic/vid uploads, and more. I don't need an app to make me a drink, just one that won't make me drink more than I should. Plus it's super easy to set up. I did need help from Support due to my particular theme, and they were AWESOME. They had my issue fixed within hours. I highly recommend you give this app a try if you too need a Product Review app.

Ideas Run Amok
United States
About 17 hours using the app
TYDAL replied April 20, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, our team is here for you anytime. Much appreciated, Kevin

July 4, 2022

Awesome app. It is super easy to use and set up. The customer service from Pete was exceptional too!

The Kitchen Hub
New Zealand
About 16 hours using the app
TYDAL replied July 4, 2022

Excellent! It's music to our ears that you are happy with our app and support! Let us know anytime if you need further help along the way. 😊 Cheers, Kevin

November 17, 2022

Easy to use and very helpful staff. Abbie was attentive and helped me unlock the apps full potential.

Cork
Australia
About 16 hours using the app
TYDAL replied November 17, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

December 10, 2022

This is adding value to my shop besides Pete has been very helpful to explain how it works so I highly recommend this application to everyone.

World of Cherie
France
About 16 hours using the app
TYDAL replied December 12, 2022

We're so happy that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best wishes, Kevin

July 11, 2023

Pretty Good app, hope that growns up and make really good stuff for free more and more. The support is pretty good to. helps with the all things that you need to do. thanks.

TUDALSHOP
Brazil
About 15 hours using the app
TYDAL replied July 13, 2023

Thanks for the awesome review! We're glad that you're enjoying our app. 😄 We're constantly growing and working hard to bring you even more amazing features. And our support team is always here to lend a hand with whatever you need.
- Lea & Rivo Team

September 13, 2023

The app is really good and the customer assistant Mica helped me to solve some problems I had instantly. very friendly customer service.

My Store
United Kingdom
About 15 hours using the app
TYDAL replied September 15, 2023

We appreciate your kind words! Glad to hear you found our app and our support team helpful. Thank you for choosing Rivo!
- Lea & Rivo Team