TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

January 29, 2023

I am new to shopify and just added rivo to my apps. I was in the process of connecting my store and Paul was very helpful and gave me great tips. I'm excited to have rivo on my store and can see why it's highly rated. Paul's customer service was above and beyond and I really appreciate it.

Danu Essentials
United States
24 minutes using the app
TYDAL replied January 30, 2023

We are pleased you like our app and customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin

September 6, 2022

Betty was amazing in her customer service and helped with setting up the app! We were able to get the app up and running because of her kind assistance.

Yours Sincerely
Australia
24 minutes using the app
TYDAL replied September 6, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback! 🙂 Much appreciated, Kevin

January 11, 2023

Customer support is amazing! They helped answer my questions and added extra features to the app for me.

City Cloth Collective
United States
23 minutes using the app
TYDAL replied January 11, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

Edited January 10, 2023

Paul was very helpful in helping me remove the Rivo branding from the widget. I'm satisfied with their customer support. I look forward to using the app.

Zuri Craftworks
United States
23 minutes using the app
TYDAL replied January 10, 2023

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 16, 2022

Vicky assisted me in the middle of the night to get me up and running with Rivo! This app is so easy to set up and the customer service is top notch. All my questions and concerns were addressed timely and with literally a virtual smile. I hope my customers are happy to leave their reviews as I am for this app!

Cuples' Koffay
United States
23 minutes using the app
TYDAL replied July 18, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 All the best, Kevin

May 8, 2023

I'm not sure about the actual app yet, however Paul jumped on immediately to set me up. We will give it a try and see

Drag N Cut Creations
United States
23 minutes using the app
TYDAL replied May 9, 2023

Thank you for giving our app a try! We're glad to hear that Paul was able to assist you promptly. Let us know if you need any further help. 🚀 - Lea, Rivo Support Manager

January 16, 2023

Paul was amazingly helpful and got my store verified in minutes! Can't wait to see the positive results from adding RIVO to my shopify store apps - for reviews and loyalty I don't see it getting much better!

WILDEHAUS
United States
23 minutes using the app
TYDAL replied January 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

October 2, 2023

Very easy and lots function. support is very helpful!!

Oree Jewellery
Australia
22 minutes using the app
TYDAL replied October 4, 2023

Thank you for the kind feedback! We're glad you found our app's features useful and easy to use. Our support team is always here to lend a helping hand! 👍
- Lea & Rivo Team

March 13, 2023

Perfect customer service and very helpful. I appreciate all that they have done for me and I am looking forward to using the ap

Sober Not Mature Shop
United States
22 minutes using the app
TYDAL replied March 13, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

July 20, 2023

Very Good! She was very nice and supporting even though our website isn't the best. But I would very much recommend this app!

WoWDoodle
United States
22 minutes using the app
TYDAL replied July 24, 2023

Thank you so much for your awesome feedback! We're always here to support you so feel free to reach out if you need anything! 👍
- Lea & Rivo Team