TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 5, 2022

I love the customer service team with RIVO. The app is simple to navigate. We completed the upload in less than 5 minutes. Thank you Mica for making this experience pleasantly efficient.

Namaste Couture
United States
About 13 hours using the app
TYDAL replied November 8, 2022

We're so happy that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 16, 2023

their service is great. It is very great to have an app like this for free and again Paul is a very nice person. Loved having him as an assistant

WeaveMoon
United States
About 13 hours using the app
TYDAL replied April 17, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Cheers, Kevin

October 29, 2023

Micah was super helpful!

Wild Harmony Boutique
United States
About 12 hours using the app
TYDAL replied October 31, 2023

Thank you! We're always here to assist. Glad we could help! 🌟🙌
- Kevin & Rivo Team

April 13, 2023

Génial , très bien services clients et communication je vous remercier Rivo pour votre soutien, merci beaucoup .

FLEX AM
France
14 days using the app
TYDAL replied April 13, 2023

Merci beaucoup pour l'avis ! Notre objectif est de dépasser vos attentes et nous aimerions entendre vos commentaires sur la façon dont nous pouvons améliorer votre expérience avec l'application. Écrivez-nous à tout moment.
Cordialement, Kévin

June 18, 2023

Nice app, it has a lot of options, I like a lot that you can import different product reviews with the same CSV file. The support is incredible, they responded me in 1 min.

TRADAN
Spain
About 11 hours using the app
TYDAL replied June 19, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for using our app! - Kevin

June 22, 2023

It was really easy to set up overall. Anywhere I had a question, I could hop into the chat and ask for clarification. Jel was amazing helping me.

It's still early for me to completely review the app, but I am impressed with the features and the price!

AMRAPrx
United States
About 11 hours using the app
TYDAL replied June 22, 2023

Thank you for your kind words! We're happy to hear that setting up the app was easy for you and that our customer support team was able to assist you with any questions you had. We hope that you continue to enjoy using our app. - Lea, Rivo Support Manager

November 10, 2022

I've just Installed this app and I'm appreciate what Abbie provided for me especially the new functions I've never heard about

Eshopione
Morocco
About 11 hours using the app
TYDAL replied November 10, 2022

We truly appreciate you using our app and thank you for taking the time to leave positive feedback! Please feel free to contact us if you have any other questions. Best regards, Kevin

February 9, 2023

The app is good, the method of uploading a csv file was a bit tricky for me as the format for product id and date seems to change on its own once uploaded. tried spreadsheet and it worked. Th reason i came here to review is the sweet customer service staff. PETE was a great help to me abt using the app and plus he also went an extra mile and provided me with great suggestions for my store. Thanks pete!!

HAPPY BAY
United States
11 days using the app
May 18, 2023

Have dealt with both Abbie and Arianne. Both deliver top notch service and solve my problems quickly and efficiently while also providing extra information! The app works well and the customer service is above and beyond.

Tremor Status
United States
About 9 hours using the app
TYDAL replied May 18, 2023

Thank you for your amazing review! We take pride in going above and beyond for our customers and are glad to hear our app is working well for you. Please don't hesitate to reach out if you need any additional assistance in the future. - Lea, Rivo Support Manager

July 16, 2023

I’ve just started to use this app but I’m really satisfied! Setting it is easy, instructions are clear and the layout is definitely user friendly.

I had the change to chat with their assistance, one of the best support I’ve ever reached out to! Thank you again Paul for your kind assistance✨

V. Natural Lab
Italy
About 9 hours using the app
TYDAL replied July 18, 2023

So happy to hear you're having a great experience with our app! 🎉 Our support team is always here to help. Enjoy using the app, and if you need anything else, we're here for you! 😊
- Lea & Rivo Team