TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
Refine
-
By rating
Its been about 5 minutes of downloading this app and so far its pretty easy to pick up. I started the chat with Abbie to remove the RIVO branding and that led to a conversation about how to improve my store too.
So far very impressed!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
The app provided what I needed for my store free of charge. The support was swift and helpful. All my queries were attended to within 2 minutes. I recommend this app to other business owners.
Wonderful! We are always here to help and super excited that our app provided what you needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Great customer service. Abbie assisted me in getting all of my questions answered and even provided great suggestions for my site. Looking forward to trying the app out!
Thank you so much for using our app and for the 5-star review! 🤩 We're excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Cheers, Kevin
Mica was amazing and helped me alot, my only problem is that I am not able to edit the date when reviews were submitted
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Jel provided me the best customer service chat experience in all of 2023. Still new to the app but feeling optimistic. Thanks!
Your review put a big smile on our faces! Thank you so much for taking the time to share your feedback.
Cheers, Kevin
Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I installed it for gathering product reviews. I love the fact that it's not complex to install and use. Pretty straightforward
Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Much appreciated, Kevin
So far so good. Arianne is professional at what she does, very kind and replies quickly. She offered and unlocked some features for free and she also introduced me into a new app by Rivo and I will definitely check that out, just because she was kind and supportive.
Thank you so much for your kind words! It means the world to us that you're happy with our support 😊 We appreciate your support and can't wait to continue providing you with the best possible service. Thank you, and have a fantastic day!
- Lea & Rivo Team
The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin