TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

March 18, 2023

fast customer service, amazing platform and customizable UI, and free plan - best free product reviews app by far

Ummah Blocks
United States
19 minutes using the app
TYDAL replied March 19, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

February 14, 2023

Very helpful support, works very well and its free !!!

FVCKJEWELS
Greece
19 minutes using the app
TYDAL replied February 14, 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

November 17, 2022

Second store we have added this reviews app to and so far it seems really easy to use and the customer service is lovely. Thank you!

SpiralGFX 🇬🇧
United Kingdom
19 minutes using the app
TYDAL replied November 17, 2022

Awesome! We truly appreciate you using our app in your stores and are so grateful for your positive feedback and review! 🙌 Cheers, Kevin

January 17, 2023

Abbie was of amazing help! This company has amazing customer service, they are totally free, and it is very easy to start collecting reviews from customers. Don't hesitate to install it! :)

Mon Cherie Faith
United States
19 minutes using the app
TYDAL replied January 17, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 17, 2023

I had initially tried to use another review app and it was a nightmare trying to embed it on the back end of Shopify, Rivo was seamless, and Pete assisted me quickly with anything I asked.

Can't thank you enough for making this so easy for me.

Saint Capri
Australia
19 minutes using the app
TYDAL replied January 17, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

January 28, 2023

Paul was super nice and very helpful. He addressed my requests very quickly and offered great tips that would help me in the future.

ETRN
United States
19 minutes using the app
TYDAL replied January 30, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

March 15, 2023

Awesome experience so far and the chat help is amazing. Hoping to upgrade for additional features. I will recommend!

Foamagic America
United States
19 minutes using the app
TYDAL replied March 15, 2023

We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed!
Best wishes, Kevin

August 19, 2023

Great experience with the Mica on the Rivo customer chat! Quick response even in the early hours of the morning on a weekend when I was able to work on the updates. In my experience so far, I would highly recommend working with a Rivo app for your store. Thanks for your help!

BeechTreePaper
United States
19 minutes using the app
TYDAL replied August 22, 2023

Thank you so much for sharing your experience! 🙌 It's awesome to hear that our team was able to assist you with your updates! Thank you again for recommending us! We appreciate it and are here to help whenever you need us!
- Lea & Rivo Team

January 9, 2023

Yaci made it very easy to navigate the app and removed the "powered by". She also taught me about changing the favicon. Amaing customer service.

Maraja Spiritual Luxury
United States
18 minutes using the app
TYDAL replied January 9, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 11, 2022

Great customer service! Abbie helped me greatly! App is easy to use and you can easily rewrite in a different language

Stitch Designs
Netherlands
18 minutes using the app
TYDAL replied November 14, 2022

Awesome! Thank you so much for the 5-star review! Cheers, Kevin