TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

November 15, 2022

Abbie was very helpful and quick to get the stuff i needed help done. THank you, cant wait to try this app out!

waterlilystyles
United States
17 minutes using the app
TYDAL replied November 15, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

January 18, 2023

I've received the fastest, best, most helpful online service!
Thank you so much amazing Rivo reviews team :))

seventytwo72.co
Japan
17 minutes using the app
TYDAL replied January 18, 2023

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 9, 2022

Excellent and very fast help from Abbie, I really appreciate her helping and offering a lot of services to me.

Zaatstylee
Canada
17 minutes using the app
TYDAL replied November 9, 2022

Wonderful! Thank you so much for the 5-stars and positive feedback! Let us know anytime if there's anything else we can do to help. Best wishes, Kevin

Edited April 18, 2023

ABOVE and BEYOND customer service! I absolutely love chat customer service and I was blown away with how helpful they are and provided outstanding feedback on ways to improve my website. I can't wait to use their additional products. This is how ALL online stores should operate! Abbie is the best!

Elevated Equestrian
United States
17 minutes using the app
TYDAL replied April 18, 2023

Your satisfaction is our top priority, and we are thrilled you are pleased with our service. We are committed to providing exceptional customer service to all our customers, and we greatly appreciate your kind words.
Thanks, Kevin

November 25, 2022

Mica is the greatest, she added free features to my account and gave tips to getting Shopify's branding off my site.. thanks Mica.. HEY. Boss give her a raise.. she works hard for you.. Be fair.. Mark Mcgee BarnBusterdeals.com Founder and CEO

BarnBusterDeals.com
United States
17 minutes using the app
TYDAL replied November 25, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the kind words and 5-stars! 🙌 Cheers, Kevin

June 13, 2022

the app is good but what is outstanding is the support girl (Abbie) as she responded to my request directly and explain to me about the cost and give me an advice to enhance my favicon. thanks a lot for everything

Taharaus.com
United States
16 minutes using the app
TYDAL replied June 14, 2022

We are so happy you are enjoying our app and customer services! Thank you so much for the positive feedback and review! If there's anything else we can do, please feel free to reach out any time. 🌟 Best wishes, Kevin

January 21, 2023

Very friendly support team. I'm excited to try the app out and see it in action. Thanks again for all of your help.

Sleepncurl
United States
16 minutes using the app
TYDAL replied January 22, 2023

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

July 18, 2023

Great so far... first contact was excellent, along with a little tweaking tip. Looking forward to an effective experience. Cheers!

LIBRIUM Games
United Kingdom
16 minutes using the app
TYDAL replied July 20, 2023

So happy to hear you had a great experience! We're here to provide helpful tips along the way. Thanks for your feedback!
- Lea & Rivo Team

January 17, 2023

Very helpful staff. I am glad I installed this app because their customer service is amazing. I'd highly recommend this app.

Zoee Crystals
Australia
16 minutes using the app
TYDAL replied January 17, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

April 14, 2023

abbie help me with everythong, so fast and gentle, im so happy with the costumer service , thank you so much.

MR Streetwear WRLD
United States
16 minutes using the app
TYDAL replied April 17, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊
Cheers, Kevin