TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 13, 2023

Perfect app and an awesome support team. Jel was again amazing and helped with everything. Definitely recommend!

Nivra Media
Czechia
About 4 hours using the app
TYDAL replied June 15, 2023

Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you and make your experience a great one. We appreciate your recommendation and wish you all the best for your business. - Lea, Rivo Support Manager

February 14, 2023

It was simple set up. Paul help answer any questions I had to make it smooth. Excited to start using the app

ThreadedPassion
United States
About 4 hours using the app
TYDAL replied February 14, 2023

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have. Much appreciated, Kevin

May 18, 2023

Great customer service and easy to use app.
So far I like it and hope it continues to work without any issues.

A Woman's Shop
United States
About 4 hours using the app
TYDAL replied May 19, 2023

Thank you so much for the lovely feedback! Glad to hear that you're enjoying our app and our customer service. We'll do our best to provide you with a smooth experience. Let us know if you need any assistance in the future. :) - Lea, Rivo Support Manager

June 14, 2022

I was really more impressed by the customer service rep Harleen! Great personality and made the experience for me absolutely phenomenal. I was incredibly impressed.

Buy Blissfully
United States
About 4 hours using the app
TYDAL replied June 15, 2022

We're so excited to see that you had a phenomenal experience with our services! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

November 7, 2023

Paul was fantastic to liaise with and the edits I required were no trouble. Really prompt and professional service. ☺️

Stable-Ised Equine
Australia
About 4 hours using the app
TYDAL replied November 8, 2023

So glad you had a great experience with our support team! We're all about providing top-notch service. Thanks for your kind words.
- Lea & Rivo Team

September 28, 2022

The customer support is unmatched! They respond instantly and are as kind as you can imagine! Highly recomment!

Холистична Бижутерия
Bulgaria
About 4 hours using the app
TYDAL replied September 28, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 12, 2023

Arianne was amazing. She took the extra time to personally help me with my csv file was missing some reviews being uploaded. Very patient and kind. Thank you guys so much!!! Great staff.

Entice & Renew, LLC
United States
About 3 hours using the app
TYDAL replied September 15, 2023

We appreciate your feedback! Happy to hear that you had a great experience with our team. Thank you for the kind words and support!
- Lea & Rivo Team

April 29, 2023

The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.

Lesavan
Canada
About 3 hours using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to share your experience! We're happy to hear that our app was easy to set up and that our team were able to provide helpful support. Please don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

July 21, 2023

The support team was quick and responsive for setting up my page.
Well see how it goes but the initial response left a good feeling

Ai Art Generation Store
Belgium
About 3 hours using the app
TYDAL replied July 24, 2023

So happy to hear that our support team was able to help set up your page! 🚀 We're thrilled to have you on board and can't wait to see how things go. If you have any questions or need assistance, we're here for you! 🙌
- Lea & Rivo Team

November 14, 2023

great service so far just installed still checking out features. overall great apps for your store easy to operate..

LuxLure Wear
United States
4 days using the app
TYDAL replied November 17, 2023

Thanks for the feedback! We're happy to hear you're enjoying our app. Let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team