TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 15, 2023

Very responsive and helpful customer service. They helped me with my issue and also with a few other things to help improve my store.

Shireen Renée
United States
14 minutes using the app
TYDAL replied August 18, 2023

So glad to hear you had a great experience with our support team! We always aim to be responsive and helpful. If there's anything else you need, feel free to reach out! Thank you for your kind feedback!
- Lea & Rivo Team

Edited November 30, 2022

The app works really well. Great customer service, very nice and kind people. They are willing to help and are very supportive. Highly recommend this app!! Paul helped very well, was very supportive and his recommendations were excellent.

Estaganza
United States
13 minutes using the app
TYDAL replied November 30, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

May 31, 2022

We shall see how it goes with the app, but the customer service so far has been stellar. Thanks, AA!

BM25.com
United States
13 minutes using the app
TYDAL replied May 31, 2022

We appreciate you taking the time to leave a review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

January 19, 2023

Customer service is a delight to work with. Very helpful and even a bit funny! Building a website is stressful but working with Rivo to add reviews to my site was easy peasy.

The Red Shed Market
United States
13 minutes using the app
TYDAL replied January 19, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

January 3, 2023

The assistant that helped me was betty! And her service was quick, efficient, and very professional! She was straight to the point and verified my website and removed the watermark for me with no issues absolutely free!

J'Vanees
United States
13 minutes using the app
TYDAL replied January 3, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

October 18, 2022

Great service and great people that help with any questions :)
Have fun using it and love the simplicity of the app

Epic Organic
United States
12 minutes using the app
TYDAL replied October 18, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 8, 2022

Ryan helped me a great deal, he was very nice and has wonderful interpersonal skills . He made my process very smooth.

immortelleclothing
United States
12 minutes using the app
TYDAL replied December 8, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

May 30, 2022

The customer support is amazing! I love how easy it is to use and can't wait to get reviews in! Thank you!

MotionPictureCoffee
United States
12 minutes using the app
TYDAL replied May 30, 2022

We are so pleased that you are happy with our customer support. Thank you so much for the 5-stars! If you need further help along the way, just let us know. Much appreciated, Kevin

October 16, 2023

Arianne provided amazing customer service and made wonderful suggestions :)

Shea Shimmers
Canada
11 minutes using the app
TYDAL replied October 17, 2023

So glad you enjoyed our support service! Our team is always here, ready to help and share ideas. Thanks for your feedback!
- Lea & Rivo Team

March 30, 2022

Use este app e gostei bastante do suporte, me ajudou muit. espero que continue tendo um bom desempenho para minha loja e para diversas outras.

PromoNet
Brazil
11 minutes using the app
TYDAL replied March 30, 2022

Estamos muito felizes que você esteja gostando de nossos serviços! 🙌 Seu elogio em sua avaliação de 5 estrelas é muito apreciado! Obrigado, Kevin