TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 20, 2023

"Paul is great. I am so grateful for the time and patience while I set up this new, exciting feature. Looking forward to using this app."

ANEA HILL
United States
About 3 hours using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words! We're glad to hear you had a smooth setup process and are excited to start using our app. We're always here to help if you need us! - Lea, Rivo Support Manager

December 18, 2022

Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.

Smarta ritplattan
Sweden
3 days using the app
TYDAL replied December 19, 2022

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

December 11, 2022

thanks to Arianne, I could fix a little issue with the branding, and now it works perfect as well as I wanted.

Alvani Collection
Spain
About 3 hours using the app
TYDAL replied December 12, 2022

Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

October 26, 2022

Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need

Forth Craft and Designs
United Kingdom
About 3 hours using the app
TYDAL replied October 26, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 17, 2022

Je viens d’installer l'app, je ne peix pas encore dire si elle me convient. En tout cas l'assistante Arianne, était super.

officialskateshop
France
3 days using the app
TYDAL replied October 25, 2022

Hé, l'équipe officielle du skateshop ! 👋
Il suffit de vérifier pour voir comment vous aimez l'application jusqu'à présent. Notre objectif est que vous et tous nos marchands viviez une expérience 5 étoiles, donc toutes les pensées, suggestions, questions ou préoccupations seraient géniales ! 😊 N'hésitez pas à nous envoyer un message. Notre équipe se fera un plaisir de vous aider !
Cordialement, Kévin

July 4, 2022

Pete is an awesome person! He was able to answer my questions and also provide helpful tips. I feel that he is a person who goes out of his way to make sure that people get the best customer service. You guys are lucky to have a representative who takes his role to represent Revio so well! Well done!

CLASPP
United States
About 3 hours using the app
TYDAL replied July 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

March 14, 2023

Arianne with their customer service was super helpful and answered all of my questions, so I give the app 5 stars for customer support. She answered right away and was very patient with me being a new user as well.

Lily's Little Store
United States
About 3 hours using the app
TYDAL replied March 14, 2023

We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. Thank you so much for the 5-stars! 🌟
All the best, Kevin

June 20, 2023

Arraine was such a great support, she really helped me thoroughly with each and everything i had a question about

Gold & Grove
United States
About 2 hours using the app
TYDAL replied June 22, 2023

Thank you for sharing your experience with us! We're so glad to hear that our team provided excellent support and answered all your questions. We appreciate your business and hope to continue providing excellent service in the future. - Lea, Rivo Support Manager

Edited January 26, 2023

Love the app love the support, Abbie was quick to answer all my questions. really went the extra mile Thank you!

Royal Mile Club
Canada
About 2 hours using the app
TYDAL replied January 27, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 12, 2023

Arianne was very helpful with removing the branding once I verified my store URL.
I would absolutely recommend this app and company.

The Original Flag Company
United States
About 2 hours using the app
TYDAL replied March 12, 2023

We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin