TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 28, 2024

Amazing support team (Adrien), fast response and great help for any problem!

NeveVita
Morocco
23 days using the app
TYDAL replied July 29, 2024

Thanks for the wonderful review! We're glad our support team could assist you quickly and effectively. 😊
- Kevin & TYDAL Team

September 11, 2024

By far the easiest thing I've done with building my site, so far. Adrian made it a very smooth experience, was personable and even gave me extra tips on how to improve my Shopify website, that others are trying to sell me. Provided me VIP tier customer service for free. Definitely recommend! Thanks Adrian!

WitchandWizardArts
United States
26 minutes using the app
TYDAL replied September 12, 2024

Thanks for the awesome feedback! We're glad to hear it was a smooth experience and that you enjoyed the VIP service and tips. 😊
- Kevin & TYDAL Team

June 25, 2024

amazing! jamie has been great help assisting me with what i needed in the app and more!

ZAY&CO
Australia
8 months using the app
TYDAL replied June 27, 2024

Thank you so much for your wonderful feedback! We're thrilled our support team could exceed your expectations. Let us know anytime you need further assistance!
- Kevin & TYDAL Team

August 25, 2024

very good cheers would use again

GuardAngel
Estonia
9 days using the app
TYDAL replied August 27, 2024

Thanks for the cheers, and we look forward to seeing you again! 😊
- Kevin & TYDAL Team

October 9, 2024

Thx for all support the way we helping me it's just grat (Sam)

Petcare
Haiti
6 days using the app
TYDAL replied October 11, 2024

Thank you so much! We're glad we could help you out and make things easier. 😊
- Kevin & TYDAL Team

October 11, 2024

Great Support Team. Sam on the Chat helped me with the initial set-up and removal of branding from the form promptly and in a friendly manner, plus gave me a couple of very useful tips!

Look forward to getting stuck in and start using the App.

Thank you!

PAOLOREFLEX
United Kingdom
About 2 hours using the app
TYDAL replied October 14, 2024

Thanks for your review! We're glad the chat support was helpful during your setup. Excited for you to start using the app—here if you need any more tips! 😊
- Kevin & TYDAL Team

October 23, 2024

Very helpful customer support !

IMITHEOS NUTRITION
Greece
21 days using the app
TYDAL replied October 27, 2024

Glad you found our customer support helpful! Thanks for the feedback! 😊
- Kevin & TYDAL Team

June 20, 2024

This App helped me with many issues relating my review page. The staff was exceptionally friendly especially Jamie who helped not only with my reviews but gave me some amazing feedback to use for my website.
Would highly recommend

Content Creators
Australia
23 days using the app
TYDAL replied June 24, 2024

Thank you so much for your glowing review! We're thrilled we could assist with your review page and provide valuable feedback. Your recommendation means a lot to us!
- Kevin & TYDAL Team

October 10, 2024

Great customer service. The app is really easy to use.

kàpt kids
Latvia
5 days using the app
TYDAL replied October 14, 2024

Thank you for your feedback! We're thrilled you find our app easy to use and our customer service great. 😊
- Kevin & TYDAL Team

June 8, 2024

I would 100% recommend this app, it took me 2 minutes to set up and now my website has professional looking reviews. Highly recommend this review app. My advisor (Jamie) was very polite and helped me with what I needed very quickly. Just know if you get Jamie as your advisor, you're in good hands!

Hydro Freeze
United States
4 months using the app
TYDAL replied June 10, 2024

Thanks a ton for recommending us! We're thrilled you found our app easy to set up and love the professional look it brings to your site. We'll always be here to help!
- Kevin & TYDAL Team